Each month, “Anschuetz on Leadership” episodes look at unique ways for business to approach leadership. Christian Anschuetz is an adventurer, entrepreneur, and United States Marine Corps Captain (not on active duty). He’s been a CIO, CDO, and founded a nonprofit to help connect military veterans with business leaders for mutually beneficial outcomes. Today, Christian and Bob talk about the technology on everyone’s minds: ChatGPT. Christian notes that like electric vehicles and other disruptive market entrants of the past, business leaders must have both the threat and the opportunities created by ChatGPT on their radars.
Episode 17 | Microsoft, Google, and ChatGPT
The Big Themes:
- Don’t ignore the threat of ChatGPT: Even as a company with incredibly advanced AI capabilities, Google is doing the right thing by treating this kind of new interactive AI chatbot as a challenger to its massive search business.
- Be open to the possibilities of ChatGPT: On the other hand, Microsoft is very wisely looking to bring ChatGPT into the fold and enhance its existing products and services using artificial intelligence.
- The importance of transparency and trust: Christian brings up the potentially sinister side of interactive AI, specifically deep-fake videos that could be used to spread disinformation and sow discord. Business leaders must focus on building trust into the application of technologies like ChatGPT.
The Big Quote: “Gotta free the mind, if you will…. If you had an organization that had free thinkers, you could find very, very easily what ChatGPT or a similar capability could mean to financial services. The implications are significant.”
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