In this Celosphere 2023 interview, Acceleration Economy’s Kieron Allen and Celonis‘ Faika Halici speak with Silke Lehmann, managing director, global business lead, process management lead, Accenture, and Paul Prendergast, senior managing director, Europe CFO, and enterprise value lead, Accenture.
Highlights
The partnership between Accenture and Celonis has grown significantly over time, with 2023 marking several years of collaboration and success in process mining.
Evolution of Partnership (00:32)
Lehmann reflects on the partnership’s growth starting from the initial contract with Celonis during its startup phase to Accenture becoming a Titanium partner. In the last 12 months, Prendergast says, the collaboration has scaled even further and now addresses macro trends like cost transformation and system refreshes. Through the collaboration, Accenture looks to leverage process mining, scaling the value, and tracking it the whole way through implementation.
Accenture’s Success and Achievements (1:31)
Prendergast elaborates on applying Celonis’ insights to optimize end-to-end processes, enhance working capital, and achieve results in areas including procurement and system transformation; process mining insights are used to navigate technology refreshes.
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Supply Chain Resilience and Future Outlook (3:27)
The supply chain resilience app from Accenture has played a crucial role post-COVID, driving considerable value for Accenture’s clients. Looking forward, Lehmann sees further alignment of client challenges with Celonis’s capabilities, especially in light of new announcements like the Symbio acquisition, process intelligence platforms, and generative artificial intelligence capabilities.
Closing Thoughts (5:35)
Prendergast highlights Accenture’s expansion beyond process excellence to focus on industry-specific offerings. The partnership extends to various sectors including insurance and consumer goods, addressing specific areas such as claims management.
