Carl Eschenbach, CEO of Workday, discusses AI’s role in business, CEO priorities for 2025, and Workday’s competitive edge in this exclusive interview.
Zendesk’s 7th Annual CX Trends Report shows AI’s transformative role in customer experience, with key findings including a 60% increase in CX tickets, 70% of consumers recognizing AI use, and early adopters seeing 128% higher ROI.
AI-driven applications suites are transforming enterprise efficiency, innovation, and integration.
The Suite Wars intensify as major apps vendors focus on AI, integration, employee experience, security, and industry-specific solutions.
The company recently showcased advancements in AI, Copilot, and quantum computing, including a groundbreaking partnership with Atom Computing to create the world’s most powerful quantum machines.
Microsoft execs used the Ignite conference to re-emphasize their top-level commitment to security following a series of security missteps that have plagued the company over the past year.
Oracle and Epic are set for a fierce competition in the electronic health records market, as Oracle leverages its cloud and AI dominance, vast resources, and broad industry expertise to challenge Epic’s legacy on-premise leadership and niche focus.
Microsoft’s lagging security strategy and customer dissatisfaction open the door for Google Cloud to accelerate growth and challenge Microsoft’s leadership in the enterprise cloud market.
Google Cloud’s proactive cybersecurity investments, contrasted with Microsoft’s approach, reveal a growing divide in customer trust and growth trajectories in the cloud market.
The SaaS data protection leader has added GitHub to the list of platforms and data sources protected by its R-Cloud. GitHub’s 100 million users stand to benefit.
Conversations at Celosphere emphasize the need for trust and sustainability throughout the modern business tech landscape during this era of AI.
The CEO of Salesforce UK and Ireland weighed in on the need for AI governance and how the British government should play a role.
AI innovation and cybersecurity are at the heart of Vodafone’s 10-year, billion-dollar collaboration with Google Cloud, targeting both consumers and businesses.
A new Google Cloud and Vodafone partnership exemplifies the power of cloud technology in enabling businesses to innovate, transform, and create new revenue streams.
This Zendesk IT Report highlights the need for organizations to invest in AI, data security, and personalized customer experiences to stay competitive in a rapidly evolving digital landscape.
Latest enhancements increase accessibility and interactivity of Copilot software, while data security and user privacy considerations are addressed proactively.
During the AI Copilot Digital Summit, Adwait Joshi descibed the benefits of Microsoft Copilot for Security. Following this segment, CISO Chris Hughes shares his analyst perspective on the future of cybersecurity.
Microsoft’s delay in recognizing security as a top priority has raised questions about its previous focus and fostered skepticism about its ability to create a genuine security-first culture.
Microsoft faces scrutiny over its commitment to enhancing cybersecurity, as it announces new security priorities while grappling with past failures and ongoing challenges.
Oracle advances the future of enterprise technology with integrated AI tools and secure solutions presented at CloudWorld 2024.