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    • AI and CopilotsWelcome to the Acceleration Economy AI Index, a weekly segment where we cover the most important recent news in AI innovation, funding, and solutions in under 10 minutes. Our goal is to get you up to speed – the same speed AI innovation is taking place nowadays – and prepare you for that upcoming customer call, board meeting, or conversation with your colleague.
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AI and Copilots

Toni Witt-Circle

Toni Witt

AI and Copilots

Welcome to the AI and Copilots channel, with timely analysis of AI innovation from the top cloud and AI firms, customer use cases, and partnerships that are driving AI/copilot innovation.
AI and Copilots

Copilots Improve Visibility for Greater Supply Chain Resilience

By Joanna MartinezOctober 11, 2024

As demand planners face ongoing disruptions, copilot technology can assist with enhanced visibility, understanding of a wide set of variables, and robust forecasting.

Cloud Wars Minute

Snowflake AI Data Cloud Enhances Operations, Customer Experience in Travel and Hospitality

By Kieron AllenOctober 11, 2024

AI Data Cloud customers should be able to hyper-personalize marketing campaigns, improve customer journeys, and increase ops efficiency.

Innovation & Leadership

Google Cloud Billion-Dollar Deal With Vodafone Showcases Transformative Power of Cloud

By Bob EvansOctober 10, 2024

AI innovation and cybersecurity are at the heart of Vodafone’s 10-year, billion-dollar collaboration with Google Cloud, targeting both consumers and businesses.

AI and Copilots

Developing Strategies – and Target Apps – for Custom Copilot Initiatives 

By Maya RockOctober 9, 2024

During the AI Copilot Digital Summit, Prashant Bhoyar provided insights on building custom Copilots using Copilot Studio.

AI and Copilots

AI Copilot Podcast: Dow Exec Details Copilot Productivity Gains, Future Use Cases

By Tom SmithOctober 9, 2024

Enterprise architect explains how document co-creation in Copilot saves hours and details potential new Copilot use cases addressing core business functions.

Cloud Wars Minute

With Zoomin Acquisition, Salesforce Embraces Unstructured Data in Agentforce

By Kieron AllenOctober 9, 2024

Salesforce emphasizes value of unstructured data, calling it “powerful fuel” that can be tapped for AI agents and customer experience.

AI and Copilots

SAP Leaps Into Agent Wars with Strategic Challenge to Salesforce, Oracle, ServiceNow

By Bob EvansOctober 8, 2024

SAP’s new AI agents will improve productivity by collaborating across business functions — along with its Joule AI assistant — to handle complex workflows.

AI and Copilots

Why High-Quality Data Is Key to GenAI Success

By Tom SmithOctober 8, 2024

ROI metrics are crucial for ensuring effective use cases in generative AI, as they help prevent exploration fatigue in enterprises by tying initiatives to measurable business outcomes.

Cloud Wars Minute

SAP’s Agent Strategy: Fuse With Joule Copilot to Create Super Agent

By Bob EvansOctober 8, 2024

SAP enters the agent wars by combining its Joule CoPilot with new AI-driven agents to enhance enterprise efficiency.

Generative AI

IT Leaders Tackle New Challenges with Security, AI & CX

By ZendeskOctober 7, 2024

This Zendesk IT Report highlights the need for organizations to invest in AI, data security, and personalized customer experiences to stay competitive in a rapidly evolving digital landscape.

AI and Copilots

Unlock the Power of AI for Customer Experience

By ZendeskOctober 7, 2024

This white paper offers insights into how leaders can utilize Zendesk to stay competitive by focusing on personalization, agent productivity, and business efficiency.

Innovation & Leadership

Larry Ellison’s Next Mission: Multi-Cloud App Partnerships with Salesforce, Workday, and Maybe SAP

By Bob EvansOctober 7, 2024

After brokering multi-cloud infrastructure deals, Ellison now sets his sights on uniting competing SaaS giants to ease app integration, aiming to revolutionize enterprise tech.

AI and Copilots

Microsoft Adds Voice and Vision to Copilot, Updates Copilot+ PCs

By Kieron AllenOctober 4, 2024

Latest enhancements increase accessibility and interactivity of Copilot software, while data security and user privacy considerations are addressed proactively.

AI and Copilots

Copilot Studio: A Platform for Building, Orchestrating End-to-End Solutions 

By Kieron AllenOctober 4, 2024

Dewain Robinson defined Copilot Studio and ways that users can apply the technology to achieve the best end-to-end results during the AI Copilot Digital Summit.

Cloud Wars Minute

Gemini AI in Action: Flashpoint’s IT Director Tyler Predale on AI-Driven Growth

By Bob EvansOctober 3, 2024

Tyler Predale shares how Flashpoint uses Gemini AI to enhance productivity, streamline tasks, and empower employees across departments.

AI and Copilots

ServiceNow Survey Demonstrates AI’s Impact on Nonprofit Organizations

By Kieron AllenOctober 2, 2024

ServiceNow provided key findings after surveying 300 nonprofit leaders about their application of GenAI technology to their organizations.

AI and Copilots

Microsoft Copilot for Security Streamlines Core Functions but Users Must Build Proficiency 

By Cam SessingerOctober 2, 2024

During the AI Copilot Digital Summit, Adwait Joshi descibed the benefits of Microsoft Copilot for Security. Following this segment, CISO Chris Hughes shares his analyst perspective on the future of cybersecurity.

Cloud Wars Minute

Transforming Industries with Google Workspace: Insights from John MacDonald

By Bob EvansOctober 2, 2024

Google Workspace leverages GenAI and enhanced security features to improve user experience and drive digital transformation across various industries.

Cloud Wars Minute

AI Copilot Podcast: Less Email and Meeting Time, More Co-Creation; IBM, Accenture Drive AI Outcomes

By Tom SmithOctober 2, 2024

Copilots fuel collaborative document revisions while relieving email and meeting burdens; IBM drives co-innovation with Microsoft; and Accenture reports billions in GenAI bookings.

AI and Copilots

Bill McDermott’s Big Dream: Convincing SAP, Oracle to Collaborate With ServiceNow

By Bob EvansOctober 1, 2024

ServiceNow’s suite of AI-driven workflows could lead to powerful partnerships — or intense competition — with SAP and Oracle.

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AI Copilot Podcast

AI Agent & Copilot Podcast: St. Luke's University Health Network On Expanding AI Use Cases

2 days ago
Security executive Krista Arndt explains how Security Copilot, agents improve response time to security incidents, accelerate training of new security professionals.
Read More »

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