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Home » The Business Central Starting Point for Service with Robb Delprado
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The Business Central Starting Point for Service with Robb Delprado

Jim DonahueBy Jim DonahueSeptember 27, 2021Updated:April 13, 20233 Mins Read
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Robb Delprado is a Senior Advisor and Trainer at New View Strategies. He brings over two decades of leadership in ERP, Finance, Operations, and Business Integration across diverse industries.

In this brief interview, Robb chats with Aaron Back, Senior Analyst with Acceleration Economy Media. They discuss what attendees can learn from his Community Summit sessions.

Robb will be sharing his experience and knowledge on the advantages of Microsoft Dynamics 365 BC / NAV with four sessions. His primary goal is to help people learn that it’s not always about how they do something but about the functionality they can achieve.

Service Items: The Starting Point for Service Management:

What is Service Management in Business Central and what is it good for?  Turns out, there are a plethora of positively powerful processes! You’ll be surprised at the variety of uses for Service Management. In this session, Robb will provide a quick overview of the different applications for Service. For instance, he will include supporting warranties, service contracts, service management of your own equipment, and more. Then, he will cover a primer on how to get started with setting up Service Items. Additionally, he will share how to process Service Orders for each type. You will leave inspired as well as eager to explore uses for Service Management at your organization!    

Ask the Experts – New to BC/Inside – Dynamics NAV/BC:

This session involves a panel discussion for NAV/BC Experts to ask any questions or guidance on your NAV/BC implementation or use.

WIP It, WIP It Good!:

Can you get a handle on tracking your jobs in Business Central in less than an hour?  We’re betting you can, or at least can come real close – even without a funky hat and black turtleneck. Let’s unpack this powerful feature of BC as we cover job setups, tasks, planning lines, budgets, posting transactions, and of course WIP.

Deep Dive: Inventory and GL, a match made in Heaven or not?

Do you struggle at the end of every month to balance your inventory sub-ledger to the general ledger? Are you making general ledger adjustments to inventory month after month? Good news, there is light and a way forward to make your life easier. Join this session and learn how to find, solve, and prevent various issues related to inventory to general ledger reconciliation.

Robb is looking forward to attending Summit because he wants to mingle with the crowd and provide guidance to anyone seeking help.

Community News Desk Summit NA
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Jim Donahue

Hi, I'm Jim! I'm a passionate, energetic, and upbeat customer service manager who loves working with people. My background in teaching drives my desire to build relationships and to bring out the best in others.

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