Cloud Wars
  • Home
  • Top 10
  • CW Minute
  • CW Podcast
  • Categories
    • AI and Copilots
    • Innovation & Leadership
    • Cybersecurity
    • Data
  • Member Resources
    • Cloud Wars AI Agent
    • Digital Summits
    • Guidebooks
    • Reports
  • About Us
    • Our Story
    • Tech Analysts
    • Marketing Services
  • Summit NA
  • Dynamics Communities
  • Ask Copilot
Twitter Instagram
  • Summit NA
  • Dynamics Communities
  • AI Copilot Summit NA
  • Ask Cloud Wars
Twitter LinkedIn
Cloud Wars
  • Home
  • Top 10
  • CW Minute
  • CW Podcast
  • Categories
    • AI and CopilotsWelcome to the Acceleration Economy AI Index, a weekly segment where we cover the most important recent news in AI innovation, funding, and solutions in under 10 minutes. Our goal is to get you up to speed – the same speed AI innovation is taking place nowadays – and prepare you for that upcoming customer call, board meeting, or conversation with your colleague.
    • Innovation & Leadership
    • CybersecurityThe practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks.
    • Data
  • Member Resources
    • Cloud Wars AI Agent
    • Digital Summits
    • Guidebooks
    • Reports
  • About Us
    • Our Story
    • Tech Analysts
    • Marketing Services
    • Login / Register
Cloud Wars
    • Login / Register
Home » Why Your Company Should Recruit a Chief Automation Officer
AI and Copilots

Why Your Company Should Recruit a Chief Automation Officer

Ronak MathurBy Ronak MathurOctober 17, 2022Updated:December 1, 20224 Mins Read
Facebook Twitter LinkedIn Email
Share
Facebook Twitter LinkedIn Email

As businesses seek to cut down on the time and human error associated with performing routine operations, automation, in particular, robotic process automation (RPA), is becoming increasingly popular. Automation teams have proven the importance of automation with some early wins such as stable automated processes.

Still, at many companies, the chief information officer (CIO) or another high-ranking information technology (IT) executive is responsible for managing IT automation and similar initiatives. In this article, I’ll explain how automation is now such a strategic need in businesses that your company may require a dedicated position to monitor it — a chief automation officer (CAO).

The Challenges of Automation

Automating business processes can make a company more successful, but only under certain conditions: The automation must be implemented with care; consideration must be given to both customer experience and employee experience, and there must be an honest analysis of how every process automation affects a company as a whole.

Scaling up the automation journey is difficult for many organizations. In certain companies I’ve observed, different automation teams exist for various functions, and each reports to a distinct set of managers. Because of this, there are many moving parts, and it takes longer than needed to implement automated solutions. Also, without a single person responsible for coordinating them, many automation solutions and methods may end up being duplicative.

What a CAO Brings to the Table

As CIO duties and responsibilities have evolved enormously over the past decade, we’ve seen more C-level titles pop up, from chief data officer to chief security officer to chief cloud officer — but chief automation officer hasn’t gained the same degree of adoption. That’s in part because many businesses automate only specific tasks or systems without considering the bigger picture. A lack of an enterprise-wide strategy that considers each group’s implementation, difficulties, and achievements in automating IT processes, is common.

This is where the CAO comes in. Automation is their sole mission. The CAO’s responsibilities include implementing the appropriate automation solution and strategy, managing a company-wide, cross-functional team, incorporating the organization’s unique objectives, and understanding the complexity of the activities to be automated. It is unlikely that the CIO or any other member of the C-suite will be able to handle all the automation duties in addition to their present duties. However, in the present, you need to have a strategy and plan for how you will start to implement artificial intelligence (AI) and intelligent automation technologies at scale, and you need the CAO to lead the organization on this objective.

As AI and intelligent automation grow increasingly more advanced, the CAO’s function will continue to expand.

Wrap-Up

The best part is that jobs like “enterprise automation architect” are being created specifically to meet the growing need for automation specialists. In spite of their lack of C-suite status, these roles are crucial in closing the technological and operational gaps that plague large organizations.

Though it is not yet common practice, CAOs may soon be in high demand. Because of the increasing complexity of IT operations and the high-profile failures of recent automation systems, companies are looking for a single person or group to provide top-down automation.

To support this, the biggest automation vendors like UiPath, Microsoft, and Automation Anywhere should start pushing organizations for a dedicated hierarchy of automation reporting to the chief automation officer. Organizations will gradually see the benefits and the improvement in the way solutions are implemented, becomes scalable, and adheres to governance frameworks.

Automation is not just a tool, it’s a strategy that needs to be deployed organization-wide, and the CAO will be the best candidate to do this.


Looking for real-world insights into artificial intelligence and hyperautomation? Subscribe to the AI and Hyperautomation channel:

automation C-Suite CXO robotic process automation RPA
Share. Facebook Twitter LinkedIn Email
Ronak Mathur
  • Website
  • LinkedIn

Ronak Mathur is an Automation Architect, Microsoft MVP and Acceleration Economy Analyst who specializes in Artificial Intelligence and Intelligent Automation. He focuses on empowering individuals and organizations in their journey of digital transformation through AI/ML and Automation. He believes that AI and automation can open new doors of opportunities for businesses, enabling them to innovate, automate, and scale with the appropriate application of AI tools.

Related Posts

AI Agent & Copilot Podcast: ServiceNow Innovation Officers Outline Agentic AI Opportunities in Healthcare

June 27, 2025

How One Company Added 20% to Profit with Cloud Optimization

June 27, 2025

The AI Economy: Oracle More Valuable than Disney, Goldman Sachs, and Uber Combined

June 26, 2025

Microsoft Delivers In-Depth View of Security, Governance Functions in Copilot Control System

June 26, 2025
Add A Comment

Comments are closed.

Recent Posts
  • AI Agent & Copilot Podcast: ServiceNow Innovation Officers Outline Agentic AI Opportunities in Healthcare
  • How One Company Added 20% to Profit with Cloud Optimization
  • Workday Sets the Standard for Responsible AI with Dual Governance Accreditations
  • The AI Economy: Oracle More Valuable than Disney, Goldman Sachs, and Uber Combined
  • Microsoft Delivers In-Depth View of Security, Governance Functions in Copilot Control System

  • Ask Cloud Wars AI Agent
  • Tech Guidebooks
  • Industry Reports
  • Newsletters

Join Today

Most Popular Guidebooks

Accelerating GenAI Impact: From POC to Production Success

November 1, 2024

ExFlow from SignUp Software: Streamlining Dynamics 365 Finance & Operations and Business Central with AP Automation

September 10, 2024

Delivering on the Promise of Multicloud | How to Realize Multicloud’s Full Potential While Addressing Challenges

July 19, 2024

Zero Trust Network Access | A CISO Guidebook

February 1, 2024

Advertisement
Cloud Wars
Twitter LinkedIn
  • Home
  • About Us
  • Privacy Policy
  • Get In Touch
  • Marketing Services
  • Do not sell my information
© 2025 Cloud Wars.

Type above and press Enter to search. Press Esc to cancel.

  • Login
Forgot Password?
Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.