Vodafone and ServiceNow have partnered on a five-year AI-driven initiative to streamline global customer service operations and enhance business customer experiences.
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ServiceNow CMO Colin Fleming previews Knowledge 2025, sharing what attendees can expect from the event, including AI integration, CRM updates, and a focus on customer success and adoption.
Brian Solis shares insights from the upcoming Knowledge25, focusing on how leadership mindset and AI innovation are shaping tomorrow’s enterprises.
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.
ServiceNow is accelerating its leadership in agentic AI with innovations like AI Agent Studio, Raptor DB, and the AI Agent Value Program—all supported by a robust ecosystem—offering customers a seamless, insight-driven path to adopting and scaling agentic AI across workflows.
Google Cloud takes the lead in building a collaborative, multi-agent AI future for enterprises at ‘Next 2025.
Once a novelty, agentic AI has become a business essential — and Google Cloud is leading the charge with open protocols, vast partnerships, and bold integration strategies.
ServiceNow’s AI Agent Studio promises rapid prototyping and deployment of autonomous AI agents, driving exponential productivity gains across enterprises.
Workday and other tech giants race to lead the AI agent revolution, as businesses prepare for a future where human and digital workers operate side by side.
ServiceNow integrates NVIDIA’s Llama Nemotron models to optimize AI agent implementation and decision-making.
ServiceNow is enabling its partners and ISVs to harness the transformative power of agentic AI through platform extensibility, strategic investments, and industry-specific use cases.
ServiceNow’s Yokohama release introduces thousands of AI agents, reshaping enterprise automation with agentic AI.
Workflow automation and AI processor leaders combine forces to deliver agents that streamline and automate core telco functions including customer service, network operations.
Salesforce and ServiceNow intensify competition by expanding into each other’s core markets, focusing on AI agents and integration.
Salesforce targets ITSM and ServiceNow pursues CRM, shifting the cloud landscape and intensifying competition in the enterprise software market.
Google Cloud and Salesforce have expanded their partnership to deliver AI-driven offerings, reflecting a strategic trend among top cloud vendors to accelerate business transformation through collaboration.
ServiceNow is transforming enterprise operations by leveraging its integrated platform and AI-driven solutions to enhance workflow efficiency and deliver customer-centric innovations.
ServiceNow’s innovative approach to AI platforms, agent fulfillment, and strategic partnerships in the cloud comes into clear focus through a conversation with President and COO Amit Zavery.
GitHub has announced new AI-driven features for its Copilot tool, including Agent Mode, which enhances coding efficiency by allowing developers to generate and deploy code with greater automation and accuracy.
Workday’s Agent System of Record and ServiceNow’s AI Agent Orchestrator are the latest tools from Cloud Wars Top 10 firms to help enterprises manage and govern an AI agent deluge.