Salesforce may lead in CRM, but Google Cloud is leading the charge into the future of AI-powered customer engagement.
Salesforce
CRM is evolving fast—and Google Cloud’s new offering is all about speed, choice, and customer focus.
Gen Z is driving the future of car buying and maintenance by embracing AI agents, according to new Salesforce research.
Workday positions itself as a leader in the emerging agent management race, competing with ServiceNow, Microsoft, Salesforce, and others.
Workday and other tech giants race to lead the AI agent revolution, as businesses prepare for a future where human and digital workers operate side by side.
Dominating a fiercely competitive field, SAP’s cloud and enterprise app revenues are growing at record rates, far outpacing its closest rivals.
SAP is significantly outpacing its major competitors in cloud-based enterprise applications, driven by strong growth across its cloud portfolio and strategic platform integration.
New functionality for agents embedded in workflows leverages Agentforce API, which enables triggered actions to be integrated into backend processes as well as third-party apps and systems.
Salesforce exec David Schmaier explains the rapid rise of AI-powered enterprise software, how AI and humans will collaborate in the workplace and the impact of AI agents on business efficiency.
Salesforce is transforming business growth through AI agents, data-driven innovation, and industry-specific solutions, as discussed by David Schmaier at TDX 25.
Salesforce partners with Google Cloud, integrating Gemini AI models into Salesforce Agentforce, enhancing multi-modal tasks, real-time insights, and infrastructure options.
Salesforce and ServiceNow intensify competition by expanding into each other’s core markets, focusing on AI agents and integration.
Salesforce targets ITSM and ServiceNow pursues CRM, shifting the cloud landscape and intensifying competition in the enterprise software market.
Salesforce forecasts FY ’26 revenue growth of 7% to 8%, with AI and Data Cloud offsetting weaker segments.
Salesforce’s Q4 results highlight significant growth in its AI-driven products, with strong future potential as indicated by an 11% increase in Remaining Performance Obligation (RPO), driven by its Data Cloud and Agentforce solutions.
Google Cloud and Salesforce have expanded their partnership to deliver AI-driven offerings, reflecting a strategic trend among top cloud vendors to accelerate business transformation through collaboration.
Salesforce and Google Cloud have expanded their partnership to include integrated AI applications and infrastructure, significantly enhancing their offerings for customers.
Salesforce and SAP are both remaking themselves so that their primary value proposition to customers is all about data and AI-powered innovation–particularly agents–rather than just applications.
There’s an AI agent battle shaping up as SAP and Salesforce stake out the most aggressive positions, pivoting away from focus on applications to emphasize data, clouds, and AI.
This report shares insights from top Cloud Wars CEOs on how AI will drive business transformation in 2025, focusing on execution, ROI, and leadership in the cloud.