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Dynamics 365 CE / CRM

Here are the top 10 benefits for Microsoft customers or partners building Dynamics 365, Power Apps, Power Virtual Agents, Power Automate or Power BI apps.
1. Better business software
2. Faster release cadence
3. Higher return on investment
4. Greater user satisfaction
5. More visibility and confidence
6. Efficient allocation of capital
7. Less risk
8. More control
9. Empowered collaboration
10. More rewarding

— Behavioural test is an acceptance test written in plain language that users can write and understand
— Explain the context, event and outcome in given-when-then format
— Can be written before, during or after development
— Writing behavioural tests before development is BDD (behaviour-driven development). Helps developers know when they’re done.
— Set of behaviour tests is a form of contract between users and app builders
— Can be slow to execute until automated and don’t reveal root cause

What is a digital workplace? How do leaders run these projects? How do they use digital to improve how they run their business? And why is this critical to the future of every organization? Digital is being hailed as the 4th industrial revolution. And if history is any indicator, the next 50 years will be even more disruptive than the last 50. But what, really, is a digital workplace? And how can executives participate, keep it on course, and be sure it is creating value?

The Scrum Dynamics podcast and vlog is back!

In this episode, Jonas Wauters from KPMG Belgium, asks for advice on pitching Dynamics 365 with Scrum to prospective clients who always want to know: What is going to be delivered? When is it going to be delivered? How much is it all going to cost.

When the scope, timeline and costs are fixed in agile projects, how can we possibly answer these questions? Listen in to find out.

In this introduction to the Scrum agile framework for Microsoft Dynamics 365 projects, you’ll learn the basics of Scrum events, roles, deliverables and theory. You’ll also learn about some advanced agile practices you can apply to Dynamics 365 as well as when to use Scrum.

Increase sales and improve decision making with AI-powered insights fueled by customer data. Dynamics 365 Customer Insights • Gain a 360-degree view of customers and discover insights that drive personalized customer experiences. Dynamics 365 Customer Service Insights • Leverage AI-driven insights to make better decisions and proactively improve customer satisfaction with confidence. ​​

CRM systems transform sales through organization; marketing automation completes the picture by generating leads and managing lead engagement. Learn how the systems complement each other, and why you need both. On this webinar, you’ll learn how to manage and scale campaigns and programs using automation, use scoring data to deliver sales-ready leads to the sales team, and send marketing-created, personalized, trackable emails and messages.

An amazing panel of speakers responsible for the Center for Excellence (CoE) Starter Kit spoke about the new enhancements of ALM components. This will include out of the box Azure DevOps pipelines and GitHub Workflow templates to help set you up for success with working with solutions.