New CX Trends data from Zendesk highlights the impressive benefits early adopters of AI technology are realizing while raising the key factors they must continue to address to sustain strong outcomes.
ai copilot
An update on Microsoft’s approach to the Vision feature that was rolled out in October and raised privacy and copyright concerns.
AI agents are quickly emerging to address vertical and horizontal use cases; they also hold great potential as productivity boosters in fast-moving startups.
CIO and Cloud Wars analyst details the benefits of Copilots integrated into Microsoft apps, lays out near-term and mid-term plans at his company for the latest AI tech.
Gain in-depth insights into the latest AI agent and copilot products from Microsoft, the company’s strategic AI directions, and use cases from leading-edge customers.
It’s a prime example of co-creation in an AI context: Siemens teaming with Microsoft to develop and distribute a copilot for manufacturing and industrial automation engineering.
Microsoft MVP shares his copilot journey within the business apps community and discusses the importance of preparing a robust strategy covering data and governance when moving to AI.
Discussing Oracle’s strong financial results, chairman Larry Ellison’s comments about the scale of the AI opportunity underscores the significance of the tech revolution we’re experiencing.
Mason Whitaker, president of Microsoft business apps partner Volt Technologies, shares insights on customers’ readiness to deploy copilots and how ROI analysis overcomes hurdles.
A step-by-step demo of building an AI agent or copilot using Copilot Studio, covering required inputs, security, analytics, and testing measures.
Mason Whitaker, president of Microsoft partner Volt Technologies, weighs in on Microsoft Ignite announcements including AI copilots, agents, and analytics technology.
Community Health Network Transformation leader explains how copilots are improving medical summaries, reducing provider burnout, and improving the patient experience.
Last week’s AI Copilot Preconference at Community Summit delivered a wealth of insight into the state of copilots. Top priorities: data, change management, and people.
UiPath kicks off its FORWARD conference with a major push around agentic automation, detailing enterprise agents, orchestration functions, and agent building technology.
On Day 3 of the Community Summit NA 2024, education sessions continued, offering key insights across Dynamics user groups, including Business Central, Dynamics 365, Power Platform, and Microsoft Copilot, with takeaways on rigorous testing, strategic project management, reporting tools, and security practices.
By agreeing to pay publishers for content feeds into Copilot, Microsoft removes a looming source of friction and addresses intellectual property considerations.
Alfredo Ramirez highlighted the potential of AI tools, such as Microsoft Copilot, to revolutionize processes, functions, and customer interactions.
SummitNA opening keynote highlights partnerships, Dynamics ecosystem diversity, Dynamics 365 F&O innovation, and Copilot use cases.
James Oleinik provided insights on the Microsoft Dataverse and Copilot Studio as it enables to reach new levels of efficiency, during the AI Copilot Digital Summit.
During the AI Copilot Digital Summit, Prashant Bhoyar provided insights on building custom Copilots using Copilot Studio.