Kenny explains how CIOs can build co-creation partnerships and embrace innovation leadership to advance their organizations.
Search Results: software (2508)
From NLP and chatbots to personalized marketing communications and dynamic customer journeys, there are plenty of AI-based opportunities to enhance the customer experience, as Toni reports.
Using the retail and appliance industry as examples, Janet explains how the Metaverse can help address services issues and the customer experience in new ways.
In episode 7, Kieron highlights the need for infrastructure and network support to drive cloud technologies, and cites Nokia’s latest work with 6G as a shining example.
Cropin, Couchbase, HYCU, and other Cloud Wars Horizon companies gain new visibility at the AWS re:Invent conference.
We’ve previously discussed how digital transformation is essential to successfully navigating and thriving amid the business challenges and disruptions of…
In this Cloud Wars Expo Moment, Peter Guagenti, CMO of Cockroach Labs, calls out the false promises of the modern cloud and how they fell short.
Dell once again delivers strong results, as it retains focus on supply chain execution, reducing inventory, and continuing to innovate.
CISO Robert Wood details three techniques to analyze security breaches so that organizations can prevent them in the future.
In episode 32, Chris looks at a new Cybersecurity Infrastructure Security Agency post that focuses on three critical steps for advancing vulnerability management across the ecosystem in IT.
Mark Klein, Chief Digital Officer for the European insurer ERGO Group, discussed his firm’s work with Celonis, including a co-creation effort, at Celosphere.
By distributing AI computation to local sensors and devices where the data is actually generated, Edge AI powers real-time capabilities for everything from medical devices to self-driving cars to energy grid monitoring, as Toni explains.
Inflation puts pressure on businesses to raise their prices, but raising prices runs the risk of alienating customers. Janet explores how to add value so you can raise prices without customer fallout.
Startup FindMine developed an AI engine that automatically pairs products together on a website to help customers envision different combinations and looks and move ahead to make purchases.
Scott Vaughan speaks with strategist Kathleen Schaub about ‘customer value squads,’ which help sales and marketing teams be more nimble and focus on customer needs.
Security and data breaches aren’t all bad news; they’re also opportunities to build on lessons learned and correct deficiencies, as Chris explains.
Acceleration Economy analyst and Paragon Films CIO Kenny Mullican looks at how AI-enabled intelligent process automation can be applied in a manufacturing industry context.
Data is vital. Data plus judgment plus context enables effective decisions and actions, writes Wayne.
Walmart’s digital engagement and customer focus drive results; Cisco says it’s focused on helping customers become more agile and resilient.
In a one-on-one discussion at the Celosphere 2022 customer conference, Celonis co-CEO Alex Rinke shows his passion for sustainability, customer engagement.