Salesforce and ServiceNow intensify competition by expanding into each other’s core markets, focusing on AI agents and integration.
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Salesforce targets ITSM and ServiceNow pursues CRM, shifting the cloud landscape and intensifying competition in the enterprise software market.
Google Cloud and Salesforce have expanded their partnership to deliver AI-driven offerings, reflecting a strategic trend among top cloud vendors to accelerate business transformation through collaboration.
AI Agent & Copilot Summit speakers Nathan Bensch and Corey Hlavacek explain the cybersecurity opportunities made possible with AI, and the need for policies and governance in AI implementations.
ServiceNow is transforming enterprise operations by leveraging its integrated platform and AI-driven solutions to enhance workflow efficiency and deliver customer-centric innovations.
SAP partners with Databricks to launch the Business Data Cloud, aiming to unify data for enhanced AI-driven business insights.
Microsoft CEO Mustafa Suleyman announced that the Think Deeper feature, powered by OpenAI’s o1 ‘magical’ reasoning model, is now available to all Copilot users.
GitHub has announced new AI-driven features for its Copilot tool, including Agent Mode, which enhances coding efficiency by allowing developers to generate and deploy code with greater automation and accuracy.
ServiceNow calls its system an ‘Orchestrator’ while Workday offers a ‘System of Record.’ Both are striving to bring order to the agentic AI sprawl taking place in enterprises.
Salesforce and SAP are both remaking themselves so that their primary value proposition to customers is all about data and AI-powered innovation–particularly agents–rather than just applications.
There’s an AI agent battle shaping up as SAP and Salesforce stake out the most aggressive positions, pivoting away from focus on applications to emphasize data, clouds, and AI.
SAP’s new Business Data Cloud harmonizes enterprise data, fueling AI and redefining enterprise application value.
AI agents are poised to unleash massive productivity gains and transform business. ServiceNow exec Dorit Zilbershot explains how her company will help customers deliver on that agenda through orchestrator agents, ecosystem partnerships, and more.
CIO and Cloud Wars analyst Kenny Mullican weighs in on use of AI models to analyze spending in the Department of Education, highlighting the need for responsible usage and safeguards.
Financial services leaders take an aggressive posture on AI, agents, and copilots, detailing expansive rollouts spanning business and development use cases, while emphasizing the criticality of data management.
Workflow software leader makes AI agent technology broadly available, and tightly integrated with, AI underpinnings of infrastructure leader to meet key enterprise requirements.
Despite DeepSeek’s debut triggering a major AI stock selloff, Oracle and Microsoft view its leaner AI model as a positive force accelerating industry innovation.
Philipp Herzig, SAP’s chief AI officer and chief technology officer, discusses AI’s impact on enterprise software, SAP’s partner strategy, and the evolution of its business model.
CEOs praised DeepSeek for challenging the AI industry’s reliance on massive infrastructure, noting that such competition drives innovation and benefits customers.
BNY CIO details the venerable bank’s AI pillars, use cases, and go-forward strategy now that it has tens of thousands of employees actively using its AI assistant.