Salesforce highlighted product announcements and expanded partnerships at its Dreamforce event.
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HSO’s Kelly Holwagner shares insights on AI enabling rapid transformations across various industries and highlights Summit NA sessions.
Salesforce data shows financial services, retail, and hospitality leading in AI agent deployment, driving major operational efficiencies.
Microsoft debuts its first in-house AI models — MAI-Voice-1 and MAI-1-preview — signaling a shift away from OpenAI reliance.
Business leaders shouldn’t abandon SaaS in favor of AI agents; the strategic question is how they work together.
Agentic AI is driving ServiceNow and Salesforce to expand beyond their traditional domains of ITSM and CRM.
SAP posted strong Q2 results with 24% cloud growth, but backlog growth slowed to 22%, down from 28% in Q1, raising questions about market uncertainty, especially in the U.S. public sector.
Google Cloud partners with the UK Government to modernize outdated systems, aiming to cut costs by $50 billion while enhancing public service delivery.
Since taking over during the pandemic, Christian Klein led SAP through massive growth, tripling market cap and driving innovation in AI and cloud while advising Europe to partner smartly rather than replicate US tech infrastructure.
Deloitte and Salesforce expand their AI alliance with Agentforce to deliver personalized, industry-specific front-office solutions powered by generative AI.
As federal agencies embrace cloud technology, Workday aims to lead the charge with its financial and HCM applications, tapping into a vast opportunity for modernization.
Oracle exec takes aim at Biden Administration’s proposed AI regulations as overreaching, unrealistic, and poised to give the upper hand to other nations including China.
Subscription revenue grows 15.8% in Q3, but Workday faces competitive pressures and slower FY26 growth projections.
With bold plans for $30B in revenue, ServiceNow’s Bill McDermott pushes AI-driven growth through Now Assist, Raptor DB, and Customer Workflows, redefining digital transformation.
Interview with SAP CEO Christian Klein provides perspective on the regulatory differences and approaches between Europe and the US.
Dewain Robinson defined Copilot Studio and ways that users can apply the technology to achieve the best end-to-end results during the AI Copilot Digital Summit.
Apromore bolsters its flagship process mining platform with vertical industry-focused compliance functionality that it developed alongside two large customers.
New canvas for collaboration, Copilot functionality delivered natively across enterprise apps, and agents make it easier to capitalize on corporate data.
With a wave of new and enhanced features in the Now Platform, plus a stepped up focus on the use of partners, ServiceNow is positioning itself as the AI Platform for Business Transformation.
California Senate Bill 1047 addresses the need for governance when using AI technologies, balancing innovation with safety.









