Search Results: engagement (652)

The Centric Self-Service Scheduling Portal is a custom SaaS solution for self-service scheduling utilizing Microsoft Dynamics 365 Customer Engagement. This solution leverages a public portal in which prospective customers can schedule appointments with available personnel. Since this custom solution is built within Dynamics 365 Customer Engagement, the ability to use automated reminders, emails, tasks, and analytics associated with the self scheduling process requires minimal custom code.

Adobe and Microsoft recently announced the creation of C3 AI CRM software with the help of Microsoft Dynamics 365. This innovative AI-first CRM software is built for all types of industries while making it easy to integrate with Adobe Experience Cloud. All of this improves customer-facing business operations with predictive insights.

Join Microsoft experts for a presentation and discussion on what Microsoft is doing right now to ease the mandatory policy for continuous updates for Customer Engagement and Finance and Operations users, allowing you to pause updates for a period of time. We will also discuss changes to deadlines for deprecating legacy features, such as the Customer Engagement legacy web client.