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Search Results: engagement (652)
According to a Microsoft blog post describing its expanded relationship with $40-billion global corporation Mars Inc., the answer is yes.
SAP is partnering with investment firm Dediq that will pump more than $600 million into a new joint FinTech venture, Fioneer.
Check out our blog to learn how to connect marketing, sales, and services in the automotive industry with D365.
Check out our blog to learn how to perform quick and detailed security audits with Dynamics 365.
6 ways to level up your business with ERP-integrated e-commerce while building sustainable revenues, boost loyalty and engagement, and increase cost savings.
Check out our blog to discuss how Microsoft D365 allows you to make the most of your tech.
With every Top 10 company—particularly Google, Microsoft, SAP—declaring that industry clouds are a top priority, Salesforce has competition.
Microsoft acquires health care AI software provider Nuance Communications for $19.7 billion, augmenting recently launched Microsoft Cloud for Healthcare
Confused about the right licenses to buy and the best place to handle CRM functionality? Get answers in this webinar!
Look into the multifaceted strategy that Salesforce is taking as the company looks to take the lead in the industry-cloud market.
I spoke with EVP Jujhar Singh about the ways in which Salesforce is making its industry clouds part of its mainstream business.
Marsden Group, an advanced-technology boutique in the industrial sector, is the latest acquisition for Microsoft and its Manufacturing Cloud.
Citing “exploding demand” for SAP cloud products and RISE program, N. America Pres. DJ Paoni brushed aside recent claims from Larry Ellison.
Amazon’s AWS cloud unit had an excellent year with revenue of $45.4B, but Microsoft blew past that w/ 2020 commercial cloud revenue of $59.5B.
To truly understand the ServiceNow phenomenon, the best place to start is inside the relentlessly quotable mind of CEO Bill McDermott.
During the Microsoft fiscal Q2 earnings call, Satya Nadella and Amy Hood revealed how Microsoft has become the world’s #1 cloud provider.
The Centric Self-Service Scheduling Portal is a custom SaaS solution for self-service scheduling utilizing Microsoft Dynamics 365 Customer Engagement. This solution leverages a public portal in which prospective customers can schedule appointments with available personnel. Since this custom solution is built within Dynamics 365 Customer Engagement, the ability to use automated reminders, emails, tasks, and analytics associated with the self scheduling process requires minimal custom code.
Adobe and Microsoft recently announced the creation of C3 AI CRM software with the help of Microsoft Dynamics 365. This innovative AI-first CRM software is built for all types of industries while making it easy to integrate with Adobe Experience Cloud. All of this improves customer-facing business operations with predictive insights.
Join Microsoft experts for a presentation and discussion on what Microsoft is doing right now to ease the mandatory policy for continuous updates for Customer Engagement and Finance and Operations users, allowing you to pause updates for a period of time. We will also discuss changes to deadlines for deprecating legacy features, such as the Customer Engagement legacy web client.