There’s little chance that Salesforce is getting into HCM, but after a week of stunning announcements in Cloud Wars, it’s probably best to never say never.
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As the digital-transformation phenomenon shifts from boardroom theory to full-blown execution, Salesforce is doubling down on its Customer 360 strategy.
My Sapphire 2019 preview, part 2: 10 things to understand about where SAP stands today, where it’s headed, and why it expects to outperform its competitors.
As SAP prepares to host 22,000 of its nearest and dearest next week in at its annual Sapphire event in…
On ServiceNow Q1 earnings call, the digital-workflow leader announced that it’s preparing to release a new employee-experience SaaS product. Here’s my take.
It’s interesting to speculate about how three of the world’s top enterprise SaaS companies will respond to SAP and what I’m calling The Qualtrics Effect.
Tech industry veteran Wayne Sadin talked to me about digital transformation, C-Suite responsibilities, IT spending in the cloud, and more.
Within ServiceNow’s Q4 revenue growth, the most interesting story is how ServiceNow is creating a new category within SaaS by connecting siloed workflows.
Amazon actually lost ground in its efforts to overtake Microsoft as the world’s leading enterprise-cloud provider as Satya Nadella’s company reported.
ServiceNow has pushed its way into a tiny group of cloud-software vendors that customers feel are truly strategic partners, says ServiceNow’s CEO Donahoe.
Salesforce launches Agentforce for the Public Sector, delivering compliant AI agents tailored to government needs.
Governance and trust are essential to integrating AI agents into human workforces, with only 24% comfortable with unsupervised AI.
With a reach into 75% of the Fortune Global 100, NTT DATA brings unparalleled implementation experience to Google Cloud’s AI capabilities.
Google Cloud partners with the UK Government to modernize outdated systems, aiming to cut costs by $50 billion while enhancing public service delivery.
Microsoft’s 15,000 layoffs are a strategic move to retool for an AI-driven future, not just cost-cutting.
Major health system shows the importance of planning for governance in the earliest days of deploying AI tech, as well as building a stable of tech vendors and platforms to enable innovation.
Cognizant differentiates itself by combining industry experience with AI-led ServiceNow solutions.
Sam Altman’s Snowflake Summit keynote was clear: curiosity and rapid iteration are key to AI success.
DXC and ServiceNow collaborate to simplify life insurance systems, merging industry IP with AI-powered workflow automation.
Workday leaders Shane Luke and Ali Fuller discuss navigating GenAI in the enterprise, highlighting their Agent System of Record and a pragmatic three-phase customer adoption framework.