Sponsored by Knoa. Businesses are discovering that when users have great experiences, cloud migrations are more likely to be successful.
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In a lively chat, Lohit Sarma of ADP Lifion talks low-code expertise, Next-Gen HCM, vital insights, workplace dynamics and decision-making.
In this piece, we define what RPA is, what RPA isn’t, and the business processes it solves!
Microsoft is preparing to compete in what could be the hottest cloud segment of 2021: industry-specific cloud solutions.
Qualtrics Chairman Ryan Smith on the wildly creative approach that has enabled his experience-management company to grow so rapidly.
ServiceNow CEO Bill McDermott says his company is uniquely positioned to help its customers reimagine their business models and move faster.
Ready to turn its dreams of transcending traditional ERP into reality, SAP to bring the full promise of the Intelligent Enterprise in 2021.
In this time of rampant disruption, change, and digital-everything, Bill McDermott and ServiceNow are promising to give businesses the gift of speed.
While I applaud the CEO’s unblinking confidence, I have questions about why SAP is spinning out Qualtrics, a company said to be SAP’s crown jewel.
Having driven ServiceNow to its first billion-dollar quarter, CEO Bill McDermott has said he neds to triple its workforce by 2025 to keep up with growth.
Stream the Cloud Wars Live podcast for insight into how the rebound from COVID-19 will require businesses to combine design thinking and systems thinking.
This article is brought to you by Nutanix. A new study reveals the central role played by hybrid cloud as businesses prepare for the digital future.
10 dazzling customer engagements Microsoft has disclosed in the past 18 months that highlight Satya Nadella ‘s ambitious view of digital transformation.
ServiceNow CEO Bill McDermott regaled investors last week with his thoughts on competitive dynamics, the power of culture and even the Grateful Dead.
There’s some fresh revenue data for Oracle and Salesforce SaaS clouds, allowing us to compare how customers are responding to the top dog and a top rival.
My take on three specific competitive tech battles with the greatest strategic importance for business customers in 2020 and beyond.
As Salesforce annual revenue surges toward $20B, this week Marc Benioff is hosting 170,000 at the Dreamforce extravaganza. Here’s what I’m watching for.
ServiceNow has scored a huge coup by recruiting SAP icon Bill McDermott to become CEO of the high-flying digital-workflow company by year’s end.
New co-CEO Jennifer Morgan made it unmistakably clear in her first earnings call that Qualtrics and the SAP CX biz have become primary revenue drivers.
The enterprise SaaS competition between SAP & Salesforce ratcheted up last week as Salesforce promised to link sales & ERP data in new Manufacturing Cloud.



















