Analysis finds a decline in maturity when it comes to using and measuring AI’s impact, but provides clear indication of the traits, and approaches, that establish companies as AI leaders.
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Microsoft outlines its vision for building AI-first companies by integrating agentic AI, Copilot, and human collaboration across its business applications suite.
Google Chrome is transforming into an AI-enhanced enterprise platform with cutting-edge security and productivity features, explains Parisa Tabriz.
Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.
ServiceNow CEO Bill McDermott warns of outdated software, urging leaders to embrace agentic AI and transformative platforms to survive and thrive.
Vodafone and ServiceNow have partnered on a five-year AI-driven initiative to streamline global customer service operations and enhance business customer experiences.
Data from security firm Harmonic finds the typical organization has hundreds of AI apps in use, many of them unmanaged, while a majority of firms lack adequate governance strategies.
Successful AI deployment demands intentional strategy, cultural readiness, and a clear focus on delivering real business outcomes.
Board member and AI leader reveals company has saved 489,000 hours and delivered 11,500% ROI by tapping an AI assistant, whose use is expanding rapidly.
Salesforce may lead in CRM, but Google Cloud is leading the charge into the future of AI-powered customer engagement.
Corporate Vice President Bryan Goode discusses AI adoption trends, the rise of Copilots and agents, and strategic deployment for business leaders navigating digital transformation.
Microsoft execs detail agentic AI opportunities and progression, as well as how their platforms make it all possible. BDO exec details organizational considerations for AI success.
AI agents are redefining how businesses operate, making processes more efficient and driving real transformation. A
Bestselling author and business podcaster frames the career changes taking places in careers such as programming and starting companies, lays out how employees can thrive as “creator capitalists.”
New functionality for agents embedded in workflows leverages Agentforce API, which enables triggered actions to be integrated into backend processes as well as third-party apps and systems.
As federal agencies embrace cloud technology, Workday aims to lead the charge with its financial and HCM applications, tapping into a vast opportunity for modernization.
ServiceNow is transforming enterprise operations by leveraging its integrated platform and AI-driven solutions to enhance workflow efficiency and deliver customer-centric innovations.
AI agents are poised to unleash massive productivity gains and transform business. ServiceNow exec Dorit Zilbershot explains how her company will help customers deliver on that agenda through orchestrator agents, ecosystem partnerships, and more.
ServiceNow AI exec joins Cloud Wars analysts for a discussion on agentic AI-driven business transformation and customer benefits from the company’s ecosystem approach to creating and orchestrating agents.
AI Agent & Copilot Summit speaker discusses how she advises Copilot users and clients to move from experimentation phase to regular, ongoing use of copilot technology.