Join Upland June 9th for a LIVE discussion with Forrester on 5 trends contact centers can’t afford to ignore!
Search Results: digital business (2759)
Contact Centers are an operationally complex part of your business. Automating processes help to operationalize your KPIs and digitally transform.
In this episode, Bonnie Tinder and I look at some of the tricky parts of digital transformation, like the loss of face-to-face experiences.
In this “Cloud Migration: Inside the Pivot”, Malvinder Singh shares his lessons from 25+ years of advising orgs through their Digital Transformation
John Siefert and Ron Eiken discuss Wolters Kluwers’ cloud-first strategy as they provide solutions and services within the Finance and Legal Industries.
Check out this blog to discuss how M&A outcomes are linked to unlocking value through digital transformation.
The plan according to Wayne Sadin: “Get ready to do this growth. Now, what does that mean? The number one thing is talent.”
IT Project Managers are key players in integrating data analytics (BI and BA) into project management practices, and the outcomes can be exponential.
Competent data scientist professions can be hard to find. In this piece by Pabo Moreno, he explores methods of elevating internal workforces
This Case Study explores how American Greetings onboarded end-users onto the HighRadius digital payments platform and the lessons learned along the way.
Join us April 8th at 11 am ET for the A Automation Binge program, a 3-hour immersive video playlist to cut through the jargon and hype around automation!
On this Cloud Wars Live podcast, Sean Ammirati and I discuss the valuation news around DigitalOcean and contrast it with Snowflake, plus more.
Agriculture Business Operations are improving supply chain productivity and efficiency by incorporating Big Data Analytics, Automation and AI.
Zenlayer, a thriving multinational cloud services provider, partnered with BCS to upgrade their software applications to Business Central.
Contract management plays a vital role in saving money over the long-term. Improve contract lifecycle management capabilities with these important steps
“So the worst outcome is… there are multiple tigers running off in multiple directions.” – Wayne Sadin on challenges facing CIOs
On this Cloud Wars Live podcast, Sean Ammirati and I discuss transformational business practices and how data can be a revenue maximizer.
In this guide, understand why harnessing Real-Time Information (RTI) can be a powerful detector of potential business risks, but also why it’s an important (and possible) inclusion to your business resilience plan.
The “transformation” buzzword is everywhere these days, and there’s no doubt that far-reaching, systemic change can deliver impressive results, especially when powered by new digital platforms. But transformation enthusiasm should be tempered by an understanding of the potential downsides
The pandemic has fast-tracked many decisions around the embrace of technology. Understanding the expectations of regulators and government agencies is important to consider when implementing technology – and the risks of not considering compliance – especially for the financial services industry.