Adobe and Microsoft recently announced the creation of C3 AI CRM software with the help of Microsoft Dynamics 365. This innovative AI-first CRM software is built for all types of industries while making it easy to integrate with Adobe Experience Cloud. All of this improves customer-facing business operations with predictive insights.
Learn about tools that can assist in data management in an ERP implementation project.
Microsoft Dynamics 365 and Microsoft Power Platform 2020 release wave 2 plans are out, check out the full listWhat’s coming…
CFOs are playing an increasing role in the implementation and decision-making process for digital solutions. In this piece, learn why over 200 CFOs and senior finance executives feel hopeful about the future and anticipate growth in 2021.
Workato has established a whole new category; Integration-led Automation intended to automate and unify organizational workflows, applications, teams, and data.
In this original piece, learn about “Silicon Valley’s newest unicorn” and why they believe businesses can transform easier and faster with one all-encompassing platform.
Microsoft Cloud and AI Executive VP Scott Guthrie offers detailed insight on how they intend to retain the top spot among cloud vendors.
ServiceNow CEO Bill McDermott says his company is uniquely positioned to help its customers reimagine their business models and move faster.
On the Cloud Wars Live podcast, Tony Uphoff and I discuss how new technologies in AI and Machine Learning are changing business processes.
For cloud vendors, the battle for supremacy in industry-specific clouds will be the most intense due to the massive future revenue potential.
The day we thought would never arrive —the end of 2020!!— is here and I’d like to share my choices for the Top 10 Cloud Wars stories of 2020.
Encova strives to always improve customer and agent experience by automating various customer retention efforts. Some agents were skeptical about robotic process automation (RPA) but soon realized that a lot of time was saved by not needing to perform tedious tasks.
Judson Althoff, Microsoft EVP of worldwide commercial business, laid out their 5-step plan for “how 50,000 people go to work every day”.
We spoke with David Trice, Honeywell Forge Chief Product Officer and General Manager Connected Buildings, in a Cloud Wars Live Perspectives.
On the Cloud Wars Live podcast, Bonnie Tinder describes the resources and team members needed to build a project dream team.
Microsoft will face intensified pressure to hold the #1 spot in 2021 from Google, Amazon, and a few of the world’s other top cloud vendors.
In a classic reflection of their decades-long rivalry, both SAP and Oracle claim they will lead the industry-specific solutions market.
Walmart, Accenture, UPS and GE all went live on Workday HCM in Q3, with those 4 companies representing almost 3 million new users.
On the Cloud Wars Live podcast, I’m joined by Paul Greenberg, CRM guru and Founder of The 56 Group LLC, to discuss delighting customers.
Thomas Kurian raised the specter that proprietary clouds won’t meet the “survivability requirements” of today’s hybrid and multicloud world.
Going head-on against Google Cloud and SAP, Oracle plans to roll out a broad set of industry-specific cloud solutions.
