ServiceNow aims to redefine CRM with agentic AI and enterprise-wide integration, as shared during Knowledge25.
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At ServiceNow 2025, industry leaders showcased how AI, strategic partnerships, and platform unification are driving tangible transformation across enterprise operations.
ServiceNow CEO Bill McDermott warns of outdated software, urging leaders to embrace agentic AI and transformative platforms to survive and thrive.
At Knowledge25, ServiceNow introduced new tools to connect, govern, and scale AI agents across any cloud, workflow, or data environment.
Despite Microsoft’s dominance in current cloud revenue, Oracle’s 63% RPO growth signals a potential reshaping of the Cloud Wars power dynamic.
ServiceNow Knowledge 2025 will showcase new AI capabilities, partner enablement tools, and industry-specific opportunities designed to empower partners to drive business transformation.
Microsoft’s blowout Q3 results and $315B in future cloud business crush AI slowdown fears and expose the absurdity of recent data center panic.
Microsoft’s new “computer use” feature in Copilot Studio allows AI agents to interact with desktop apps and websites through GUIs — paving the way for more powerful, intuitive automation.
AI usage data gathered by Stanford researchers shows extensive reach in the tech industry, media and telecom, and professional services. Strategy and finance use cases are driving strong revenue impact.
A deep dive into how AI agents, platform extensibility, and trusted data are reshaping Workday’s vision for the future of enterprise work.
Decoupling.co’s Thales Teixeira shares his experiences, research, and expertise on entrepreneurship, the economics of attention, and demystifying disruption.
ServiceNow CMO Colin Fleming previews Knowledge 2025, sharing what attendees can expect from the event, including AI integration, CRM updates, and a focus on customer success and adoption.
Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.
Data from security firm Harmonic finds the typical organization has hundreds of AI apps in use, many of them unmanaged, while a majority of firms lack adequate governance strategies.
Successful AI deployment demands intentional strategy, cultural readiness, and a clear focus on delivering real business outcomes.
Google Cloud’s Q1 growth slowed slightly due to data center capacity limits, but Alphabet is investing $75 billion to expand infrastructure and sustain its leadership in the cloud market.
Microsoft moves forward with the rollout of its GenAI-powered screen capture tool, Recall, addressing security issues ahead of general availability.
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.
Google Cloud and the UAE Cyber Security Council team up to bolster national cybersecurity and position the UAE as a global cyber leader.
Board member and AI leader reveals company has saved 489,000 hours and delivered 11,500% ROI by tapping an AI assistant, whose use is expanding rapidly.