Bonnie Tinder touches on the role of releaders, challenges of team turnovers, and strategies for building trust and navigating change.
Search Results: customer success (1581)
IBM CEO Arvind Krishna emphasizes customer-centric innovation and co-creation, shifting from traditional selling to shared thinking, innovation, and opportunity with partners for mutual growth.
Enterprise customers aren’t looking to AI to improve a process; instead, they’re looking to completely reimagine the way they do things, Automation Anywhere exec says.
Christian Klein, CEO of SAP, shares how AI is reshaping planning processes in retail for enhanced agility and financial resilience.
Oracle’s partnership turns Microsoft into its biggest customer, with a multi-cloud deal, significant investments, and a shared vision for market leadership.
Co-creation is transforming companies as well as entire industries, but it works best when driven by CEOs who follow a disciplined methodology.
SAP is expanding its successful RISE program to convince 25,000 of its on-premise customers to transition to the cloud.
Oracle executive vice president for applications development Steve Miranda talks about how CloudWorld will spotlight Oracle’s commitment to customer-centric innovations, the transformative power of AI, and the convergence of back-end and front-end business processes.
Snowflake CEO Frank Slootman notes that business customers have shifted from extreme cost-cutting measures to a more confident outlook, resulting in improved spending on data technologies and cloud-based services.
Intel’s visionary approach to AI spans devices and power levels, promoting an open ecosystem, offering opportunities for diverse product differentiation and innovation.
AptEdge is using generative AI to turn the challenge of data and knowledge sprawl into an advantage when it comes to serving customers.
Organizations that can meet their customers’ need throughout all stages of the relationship are more likely to achieve important financial objectives — from lowering customer acquisition costs to increasing average value contract sizes to boosting profitability.
Building on a solid base of cost savings in financial use cases, process mining is delivering major new benefits: optimizing ERP migrations and improving processes that directly impact customers.
In order to access its latest innovations, SAP is requiring its 20,000 on-premises customers to move to the cloud. Get more details from SAP’s Q2 earnings.
The cloud vendor-agnostic expertise of value-added resellers (VARs), managed service providers (MSPs), and agents are shaping enterprises’ digital future.
SAP board member and head of global product engineering Thomas Saueressig describes why customers are moving to the cloud and S/4HANA Cloud ERP.
By providing a data-driven perspective on existing processes and enriching this understanding with AI, process mining can reveal customer experience inefficiencies and recommend improvements.
Mercedes-Benz, Ulta, and Toyota are co-creating with leading vendors to leverage AI for extraordinary customer experiences.
Bob Evans shares details of six customer stories who have implemented SAP’s S/4HANA Cloud.
Clear objectives, an understanding of costs and benefits, and phased approaches are just some of the digital transformation strategies that have worked for CFO Manny Korakis in the past.