SAP Business Network enables companies to transform their supply chains into strategic assets that enhance customer relationships.
Search Results: customer success (1551)
Raven Intelligence provided insights into enterprise software implementations in 2024, analyzing 742 customer reviews to highlight key success factors like partner selection and thorough project scoping.
Bonnie Tinder shares insights on how leveraging customer feedback and data can enhance user experience and drive business success.
Columbus Global’s Mike Simms gives insight on the role of data as AI projects become more prevalent across the business landscape.
Study analyzes AI adoption trends, real-world ROI across the most common use cases. Microsoft also releases a huge volume of customer use cases that provide validation of AI’s benefits.
A company-by-company breakdown of Cloud Wars CEO of the Year candidates, their strengths, and their companies’ latest wins.
GenAI experts from HCLTech and Google Cloud, as well as practitioner analysts from Cloud Wars, provide insights on how organizations can get the most out of GenAI technology.
Last week’s AI Copilot Preconference at Community Summit delivered a wealth of insight into the state of copilots. Top priorities: data, change management, and people.
AI Copilot event at Community Summit delivers Copilot perspectives from Microsoft as well as customers and partners, who highlight near-term opportunities and challenges.
ROI metrics are crucial for ensuring effective use cases in generative AI, as they help prevent exploration fatigue in enterprises by tying initiatives to measurable business outcomes.
Jerry Dischler and Colleen Kapase describe how describe how Google Cloud empowers businesses through innovative offerings, such as Gemini.
Customer Success Officer, Gary Miller provides insights on Oracle’s Customer Success Services program and the Oracle Cloud Success Navigator.
Oracle’s Greg Pavlik talks about the evolution of AI in enterprises, Oracle’s advancements in generative AI, and strategies for moving AI models from experimentation to real-world application.
Teradata emphasizes using open table formats to create value for customers, as it enables consolidation for managing data which leads to trusted systems.
Salesforce’s Einstein Service Agent enhances customer service with AI for personalization and scalability, but customers need to understand the challenges.
AIS Cloud, powered by the groundbreaking Oracle Alloy, offers businesses in Thailand a robust cloud and AI infrastructure — from a major Oracle customer.
Organizations must thoroughly plan, budget, and evaluate key considerations before transitioning from on-premise to the cloud.
Kate Woolley of IBM explains how co-creation and AI-cloud integration are key to driving innovation and meeting customer needs.
When adopting generative AI, business leaders must strategically plan and invest to ensure success with AI initiatives.
Partners ecosystem leader shares Microsoft’s latest thinking on co-creation vs. co-selling, customer trust, and the 2025 ecosystem outlook.