The primary ingredient in digital transformation is optimizing the customer experience. Read how 2 Microsoft manufacturing customers describe their efforts.
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Hear Cloud Wars Live with Joshua Greenbaum, an industry analyst and consultant who’s been following the enterprise software market for 30 years.
The cloud’s ability to completely revolutionize customer engagement & experience is the dominant topic for CEOs of many leading vendors in the Cloud Wars.
As competition among top cloud vendors intensifies, cloud customer success is rapidly emerging as strategic differentiator more important than snazzy tech.
Some of Microsoft’s largest customers are moving their production SAP workloads as well as other mission-critical applications to the Azure Cloud.
Oracle’s Mike Sicilia explains how the company’s healthcare solutions offer its customers soup-to-nuts automation and privacy unrivaled by its cloud space competitors.
It’s both ironic and fitting that three so-called “legacy” vendors are battling for leadership in the modern and massive hybrid-cloud market.
“We’re starting to see things at this tipping point, after which unstoppable change occurs.” I spoke with SVP Steve Daheb about Oracle Cloud breakthroughs.
As SAP prepares to host 22,000 of its nearest and dearest next week in at its annual Sapphire event in…
Snowflake doubles down on AI and data integration with sweeping new product launches to drive enterprise-wide AI adoption and long-term growth.
Snowflake, under CEO Sridhar Ramaswamy, is accelerating innovation with strong revenue growth, a full-stack data lifecycle strategy, and expanded AI and partner integrations unveiled at its recent Summit.
Security software leader weighs in on agent security considerations, his firm’s partnership with Microsoft for Copilot Studio, and security of emerging agent-to-agent communication protocols MCP and A2A.
Marc Benioff is shifting Salesforce’s focus from cloud apps to AI-driven data solutions.
C-suite leaders are drawn to AI for productivity boosts, collaboration, and cost savings.
AI-driven outcomes will be faster and more effective through a unified Salesforce-Informatica stack.
Microsoft’s latest announcements boost agentic AI adoption with Copilot Tuning, multi-agent orchestration, and new developer tools for accessible, enterprise-ready AI.
SAP partners with Databricks to unify structured and unstructured data for AI development, while the upcoming Sapphire event spotlights generative AI, the Joule interface, and ecosystem extensibility.
With momentum on its side, SAP now faces the harder task: proving at Sapphire that it can turn innovation into lasting leadership.
At SAP Sapphire, the company is expected to address five critical issues, including AI’s role in applications, data strategy, and hyperscaler trends, which will determine whether it can sustain its lead as the world’s fastest-growing enterprise software vendor.
Workday takes a cautious, customer-driven approach to agentic AI by focusing on a small number of high-impact AI agents to ensure business value and trust.