As the digital-transformation phenomenon shifts from boardroom theory to full-blown execution, Salesforce is doubling down on its Customer 360 strategy.
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The primary ingredient in digital transformation is optimizing the customer experience. Read how 2 Microsoft manufacturing customers describe their efforts.
Hear Cloud Wars Live with Joshua Greenbaum, an industry analyst and consultant who’s been following the enterprise software market for 30 years.
The cloud’s ability to completely revolutionize customer engagement & experience is the dominant topic for CEOs of many leading vendors in the Cloud Wars.
As competition among top cloud vendors intensifies, cloud customer success is rapidly emerging as strategic differentiator more important than snazzy tech.
Some of Microsoft’s largest customers are moving their production SAP workloads as well as other mission-critical applications to the Azure Cloud.
Oracle’s Mike Sicilia explains how the company’s healthcare solutions offer its customers soup-to-nuts automation and privacy unrivaled by its cloud space competitors.
It’s both ironic and fitting that three so-called “legacy” vendors are battling for leadership in the modern and massive hybrid-cloud market.
“We’re starting to see things at this tipping point, after which unstoppable change occurs.” I spoke with SVP Steve Daheb about Oracle Cloud breakthroughs.
As SAP prepares to host 22,000 of its nearest and dearest next week in at its annual Sapphire event in…
Snowflake is buying Crunchy Data for a reported $250M to integrate enterprise-grade PostgreSQL into its AI Data Cloud and accelerate agentic AI innovation.
Microsoft demos specific Purview functions that customers can tap into in AI use cases so they are protecting critical corporate data assets from both malicious external actors and insider threats.
EY’s leaders discuss how their partnership with ServiceNow is transforming compliance and AI deployment across industries like finance and manufacturing.
Discover how Deutsche Telekom cut costs and boosted service delivery by leveraging AI-driven automation from Juniper Networks and ServiceNow.
IBM’s new lab in NYC focuses on responsible AI, cybersecurity, and supply chain solutions.
Military branch lays out goals, objectives, and requirements for success with AI on the battlefield and throughout the service, with guidelines that deliver powerful lessons for enterprise customers.
Sam Altman’s Snowflake Summit keynote was clear: curiosity and rapid iteration are key to AI success.
Snowflake doubles down on AI and data integration with sweeping new product launches to drive enterprise-wide AI adoption and long-term growth.
Snowflake, under CEO Sridhar Ramaswamy, is accelerating innovation with strong revenue growth, a full-stack data lifecycle strategy, and expanded AI and partner integrations unveiled at its recent Summit.
Security software leader weighs in on agent security considerations, his firm’s partnership with Microsoft for Copilot Studio, and security of emerging agent-to-agent communication protocols MCP and A2A.