Search Results: customer solutions (1809)

Tech experts estimate that businesses have seen three years’ worth of digital transformation in just a few months. The pandemic has forced us to accelerate the advancement and expansion of technology-based business solutions and as a result, four trends are emerging when it comes to customer service delivery.

Are you ready to adopt these trends into your customer service strategies?
In this white paper, learn more about what these technology trends mean for your business as well as how to scale to meet customer needs during a very unpredictable time.

Customer experience used to be a term that was strictly associated with powerful B2C companies like Apple or Amazon. It was in those digital spaces that consumers grew accustomed to the white-glove, specialized service that kept them coming back time and time again.But as time goes on, there’s been a renewed focus on how to smooth out the digital customer journey for all transactions, particularly B2B digital transactions. In a recent report produced by Sapio Research, we found that more manufacturers are using digital solutions to improve customer experience. Improving customer experience will not only allow manufacturers to build new customer relationships but strengthen their current ones as well.Based on an in-depth survey of over 800 manufacturers in the U.S., we were able to put together a series of vetted recommendations for your manufacturing business to stay competitive in a digitized world.

Inogic is a leading Microsoft ISV Gold Partner for Dynamics 365 CRM with a global customer base in 50+ countries. Our wide range of innovative productivity Apps for Dynamics 365 CRM and Power Apps include – Maplytics™, InoLink, User Adoption Monitor, Click2Export, Click2Clone, Click2Undo, Attach2Dynamics, SharePoint Security Sync, Alerts4Dynamics, Lead Assignment and Distribution Automation, Kanban Board, Map My Relationships, Auto Tax Calculator, Recurring Billing Manager & Subscription Management.