Many companies lack insight into their data, forcing them to scramble and respond to situations and challenges as they arise.…
Search Results: customer solutions (1817)
Can retailers deliver personalized customer buying journeys? Day 5 of Industry Cloud Battleground put the focus on the retail industry. Did the leading tech companies change your perspectives?
Banking management, insurance, mortgages, cryptocurrency, & more were featured in Day 4 of Industry Cloud Battleground on financial services. Were any of your traditional notions challenged?
Big tech vendors vied for attention during Day 1 of the Industry Cloud Battleground Week event. Did they answer your questions? Check out 6 ways they are delivering industry solutions.
Adapt and thrive with Microsoft Cloud industry solutions. Microsoft Cloud offers solutions for over a dozen industries including, but not…
Bob Evans, Founder of Cloud Wars, emphasizes the huge opportunities emerging as companies move towards industry specific solutions
Learn how a big-rig and classic car parts manufacturing company improved its customer experience by creating a web store.
IBM Financial Services Cloud signs on with Caxia Bank, offering an “indispensable partnership” and hybrid cloud options conducive to banking.
Founded in 1879, Funk Group is one of Germany’s most prominent independent risk consultants and insurance brokers. Currently, the company…
CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improve how you interact and…
In this Cloud Wars Live episode, I talk with Bonnie Tinder about the need for “just right” software, or the Goldilocks Strategy.
“We certainly play an advisory role but also… a challenging role.” – Seidor MENA managing director Ignacio Ruiz de Eguilaz
Morgan Jonsson shares the evolution of SignUp Software and the benefits of selecting an ERP inclusive AP Automation solution vs. an ERP agnostic solution.
According to a Microsoft blog post describing its expanded relationship with $40-billion global corporation Mars Inc., the answer is yes.
Integrity Data is uncovering payroll solutions for the Microsoft D365 and BC space. In this DAC News Desk, hear their strategy from CEO Patrick Doolin.
In this DAC News Desk interview John Siefert & Chris de Visser discuss Continia’s finance automation solutions that address customer pains in the BC/NAV stack
Microsoft recently submitted a recommendation to the US government about incentivizing tech adoption best practices to combat supply chain security threats.
Citing “exploding demand” for SAP cloud products and RISE program, N. America Pres. DJ Paoni brushed aside recent claims from Larry Ellison.
Tech experts estimate that businesses have seen three years’ worth of digital transformation in just a few months. The pandemic has forced us to accelerate the advancement and expansion of technology-based business solutions and as a result, four trends are emerging when it comes to customer service delivery.
Are you ready to adopt these trends into your customer service strategies?
In this white paper, learn more about what these technology trends mean for your business as well as how to scale to meet customer needs during a very unpredictable time.
Customer experience used to be a term that was strictly associated with powerful B2C companies like Apple or Amazon. It was in those digital spaces that consumers grew accustomed to the white-glove, specialized service that kept them coming back time and time again.But as time goes on, there’s been a renewed focus on how to smooth out the digital customer journey for all transactions, particularly B2B digital transactions. In a recent report produced by Sapio Research, we found that more manufacturers are using digital solutions to improve customer experience. Improving customer experience will not only allow manufacturers to build new customer relationships but strengthen their current ones as well.Based on an in-depth survey of over 800 manufacturers in the U.S., we were able to put together a series of vetted recommendations for your manufacturing business to stay competitive in a digitized world.