Duke Health chief data scientists details core components of governance, as well as work with Avanade, Microsoft, and other vendors to derive maximum advantage from AI technology.
Search Results: customer service (3089)
SAP leads by example, leveraging its own sustainability software to tackle data management, compliance, and emissions tracking challenges.
The Cloud Wars Top 10 have surged past a $10 trillion market cap, reflecting unprecedented business confidence in the AI- and cloud-powered future.
Leading cloud and AI providers are partnering with enterprise customers to develop a comprehensive framework designed to secure AI systems and agents, advancing the industry’s ongoing push for stronger safeguards.
Ajay Patel of IBM outlines how enterprises are shifting from AI experimentation to real-world application, especially in sales, R&D, and operations.
Slack’s new API terms restrict bulk data exports and LLM training. Learn how the real-time search API impacts developers, AI use, and app distribution.
Oracle and SAP have rebranded themselves as cloud-first AI powerhouses, rivaling Google Cloud’s dominance.
Rob Ashe, Blaine Grzegorek, and John Siefert explore how ISVs provide industry-specific ERP solutions, reduce internal development costs, and enhance scalability.
The latest Cloud Wars update reveals strong growth across major cloud providers, with shifting dynamics that signal an increasingly competitive and evolving market.
With Agentic AI powering 30–50% of Salesforce operations, Marc Benioff’s lack of specificity on human job evolution triggers skepticism.
Microsoft and Gong are integrating AI-driven sales intelligence into Microsoft 365 and Dynamics, enabling sellers to automate workflows, access deep conversation insights, and drive faster, data-informed decisions using Copilot and custom agents.
Snowflake is buying Crunchy Data for a reported $250M to integrate enterprise-grade PostgreSQL into its AI Data Cloud and accelerate agentic AI innovation.
Why Oracle Chairman Larry Ellison is betting big on leading cloud databases, applications, and infrastructure — and why history suggests you shouldn’t bet against him.
IBM unveils watsonx.data integration and intelligence software to streamline and operationalize unstructured enterprise data for AI-driven innovation.
Microsoft’s new AI safety ranking system aims to boost transparency and trust for developers using Azure’s AI Foundry platform.
Since taking over during the pandemic, Christian Klein led SAP through massive growth, tripling market cap and driving innovation in AI and cloud while advising Europe to partner smartly rather than replicate US tech infrastructure.
Rabbit’s CEO explains why cloud isn’t inherently too expensive — it’s just not optimized, and that’s a solvable problem.
Sample app highlights how MCP can equip users with the industry-specific data they require from a diverse set of external tools and systems, working alongside a powerful AI orchestration engine.
The Cloud Wars Top 10 have secured $915B in contracted future business, signaling extraordinary long-term demand for cloud and AI services.
From multi-agent interactions to supply chain vulnerabilities, AI agents introduce a number of potential security risks. A new resource lays out the risks and steps to prevent them, while leaning on red teaming practices.