By using AI frameworks, companies can ensure transparency, compliance, and more, which will lead to building customer trust in AI systems.
Search Results: customer service (2957)
Bob Evans encourages readers to register for Acceleration Economy’s Partners Ecosystem Digital Summit, happening April 20. As part of the lead up to the event, Bob will be speaking with top execs from the Cloud Wars Top 10 companies.
Bob Evans references a recent Reuters article in which Google Cloud VP “rips” Microsoft for stifling customer choices.
New data from cybersecurity provider Chainguard captures what’s working, and the relative difficultly levels, of various software supply chain practices.
With Carahsoft partnership and GSA schedule inclusion, Celonis makes process mining benefits readily available to government agencies of all sizes and types.
Enterprises that leverage technology are more likely to weather the storms of, and even thrive during, challenging economic times. Here’s how partners can help.
When it began to sell online in 2017, Hibbett Sports emphasized delivering a customer experience that was on par with its in-store service. Hibbett exec Bill Quinn explains how.
Bob Evans offers cloud growth guidance for several of the Cloud Wars Top 10 companies, with Oracle, ServiceNow, and SAP being “most bullish.”
Bob Evans reviews the cloud growth guidance from the Cloud Wars Top 10 companies, which suggest that Oracle, ServiceNow, and SAP are leading.
A distributed cloud database architecture enables Couchbase to power a range of customer use cases while delivering quantifiable business impact.
AWS’ VP of Supply Chain Solutions Diego Pantoja-Navjas details how the company is entering the supply chain space and how it leverages already-existing supply chain solutions customers have.
With new training and services, Fortinet aims to help customers bolster their cybersecurity team skills and address the skills shortage that can slow teams down.
Cybersecurity giant Trend Micro broadens its portfolio by acquiring SOC leader Anlyz; Kieron Allen explains the impact for customers and partners.
C3 AI extends partnership with AWS to make its range of AI applications available in the AWS Marketplace and support digital transformation use cases.
Remaining performance obligation represents contracted business that isn’t yet recognized as revenue. It has become a powerful indicator of future growth for the Cloud Wars Top 10.
CPOs can use tools like outcome-based agreements and agile contracts, among others, to help professional services companies make wise tech investments.
Janet Schijns defines how AI apps, supported by partners, can automate everything from repetitive tasks to supply chains for better operational efficiency.
Versapay’s CEO and national partner manager to discuss the financial technology company’s latest milestone: Signing its millionth customer.
IT professional services firms are skyrocketing in growth. They’ll need to add new service lines to meet customer and market demand. Analyst Janet Schijns outlines the steps to do so effectively.
CIOs need to engage with professional services organizations for fast progress in big projects, says Kenny Mullican. Co-creation is key to success.