Search Results: customer service (2950)

In 2018, Microsoft and Resco announced a partnership as Resco became the official mobility provider for Microsoft’s Field Service. Now, this partnership is coming to an end. In 2020, Microsoft previewed a new app to showcase the future path for Field Service Mobile. What does this mean for Field Service customers? Find out in this blog post.

There’s an intriguing debate in the data analyst community on whether Excel or Power BI is the best tool for data analysis.

Hear Pablo Moreno’s perspective: he believes it’s not about the tool, but rather, your data needs – data ingestion, data size, data aggregation, distribution of the information.

In part 1 of this series, I share my thoughts on the growth and proliferation of Artificial Intelligence (AI). AI is being used in many industries, such as marketing to service, and is being used to learn about things and learn about us humans, even learn failure. What does the future hold for AI?Additional sources:Wired source: https://www.wired.com/story/new-artificial-intelligence-mistakes-purpose-chess/  Fortune Business Insights source: https://www.fortunebusinessinsights.com/industry-reports/artificial-intelligence-market-100114 Towards Data Science source: https://towardsdatascience.com/democratization-of-ai-de155f0616b5 

To put a complex process into simple terms: supply chain management serves as the foundation on which to lay both your offline and online operations.Supply chain challenges, especially ongoing ones, make it tough for businesses to split their focus between addressing those issues and optimizing their e-commerce experiences. As a result, those who already serve buyers online are worried about keeping their customers happy, aware that buyers’ opinion of their suppliers is impacted by the quality and reliability of service and fulfillment.Recent research conducted on the manufacturing industry shows that 98% of manufacturers are already implementing or planning to implement an e-commerce solution. Now is the time to focus on implementing productive solutions geared at tackling manufacturers’ biggest B2B e-commerce supply chain management challenges.