Giant telecom firm extends use and testing of ServiceNow platforms — Service Bridge, Now Assist — broadly across business units.
Search Results: customer service (3000)
Professional services giant EY is migrating away from legacy CRM to Microsoft Dynamics 365 Sales, and Copilot, for 100,000 employees.
Google Cloud and Oracle’s multi-cloud partnership brings key benefits including simplified data management, no data-transfer charges, hybrid cloud capabilities, and top-tier cybersecurity.
Google Cloud and Oracle’s multi-cloud partnership will have a transformational impact on enterprise customers.
Enhanced Microsoft apps utilize AI to enhance product quality in supply chains, make field service reps and their processes more efficient.
Larry Ellison asserts Oracle will revolutionize cloud services by creating both the world’s largest AI data centers and ultra-compact, portable cloud data centers for individual customers, even on ships and submarines.
A discussion of Oracle’s impressive Q4 growth, its aggressive expansion plans, and Larry Ellison’s bold vision for the future of AI and data centers.
Challenges and opportunities emerge as Salesforce shifts focus from growth to profitability. This transition marks a significant evolution and raises a number of strategic questions.
Partner integrates Data Security Posture Management (DSPM) with ServiceNow’s Security Posture Control tool for a 360-degree view of a customer’s attack surface.
In this IBM Think moment, Raj Datta describes how IBM works with companies to build out reliable AI platforms.
Lisa Rawls, a partner at KPMG, discusses its extensive collaboration with ServiceNow at the Knowledge 24 conference, with a focus on KPMG’s work with AI, its recent Partner of the Year award, and the importance of ethical AI implementation and strategic AI adoption for clients.
At ServiceNow Knowledge24, Accenture leader Dave Kanter talks about GenAI reinvention opportunities, the skills that employees need, and industry-specific applications.
AI Ecosystem Ep 41: Highlights from the IBM Think event; Orca AI gains funds for AI-driven containerships; Truecaller partners with Microsoft to develop an AI answering service.
Kyndryl and NVIDIA partner to help customers clear an important hurdle: moving from GenAI testing to full-scale deployment of scalable apps.
Erica Volini shares top takeaways from Knowledge24, spanning record attendance, key partnership announcements, and the overarching theme of AI.
AI products, new and expanded partnerships, and tangible customer results were among the biggest highlights our analyst team captured at ServiceNow Knowledge24.
Q1 saw growth rate acceleration among the Cloud Wars Top 10 companies, with Google Cloud leading the charge followed by Oracle and ServiceNow each growing at 25%.
The second day of Knowledge 24 was filled with customer testimonials, discussions of partnerships, and exploring tech use cases.
The first day of Knowledge24, ServiceNow’s annual conference, was filled with conversations around partnerships and the GenAI era.
ServiceNow CEO Bill McDermott positions the company as “the AI platform for business transformation” amidst soaring GenAI adoption.








