Thomas Passad is a CRM application consultant at CRM-Konsulterna. He is an expert in customizing Dynamics 365 for customer engagement.…
Search Results: customer experience (1968)
Cloud is revolutionizing the modern business landscape. Organizations that embrace the use of Software as a Service (SaaS) as a…
Dian Taylor is a Microsoft Business Applications MVP and Dynamics 365 (CRM) Presales Engineer (Director) at RSM. She is a…
As much as I respect Bill McDermott, his recent stereotyping of Oracle and SAP as digital dinosaurs is both incorrect and misleading.
In this piece, learn why investing in cloud data analytics, artificial intelligence, and following a cloud migration strategy can help businesses overcome future problems, whether it’s a pandemic supply chain disruption or a cyber attack.
Business Challenge – Finding a way to improve supply chain management. Y. Hata & Co. Limited is the largest independent…
Carol Kossoris highlights her Community Summit 2021 Dynamics GP sessions on fixed assets, year-end essentials, mass updates, and HR/payroll
In this Cloud Wars Live episode, I talk with Jan Gilg, President of SAP S/4HANA, about the shift to a digital economy and more.
SAP CEO Christian Klein on the company’s Q2 earnings call claimed to have whipped longtime rival Oracle for hundreds of competitive wins.
Microsoft posted cloud revenue for the quarter ended June 30 of $19.5 billion, 31% higher than the Q2 cloud revenue from Amazon AWS.
Business Challenge – Haynes International Needed to Find a New ERP System As a nickel-and cobalt-based alloys manufacturing and distribution…
Established in 1976, the Barnabas Foundation aims to help individuals and families. Over $1 billion has been donated to ministries…
A Warehouse Management System (WMS) can bring order to chaos in your warehouse by giving you control over your current…
“There is an antiquated dimension to customer service, beyond that which is considered ideal. It is a dimension as vast…
When governments began imposing lockdowns to stop the spread of Covid-19, millions of people found themselves behind closed doors. Sometimes,…
Elevated digital expectations to persist well beyond the pandemic Throughout the pandemic, people became more reliant on digital experiences than…
Based in the United States, Pattern Energy is an independent renewable energy business. The company aims to find new possibilities…
While SAP is rightfully proud that its S/4HANA Cloud ERP business jumped 39% in Q2, the competing product from Oracle grew at 46%.
Businesses across industries are doing their best to respond swiftly to the challenges the pandemic is inducing. On the healthcare…
Are you planning to migrate from Microsoft Dynamics GP to Dynamics 365 Business Central? With Microsoft ending Mainstream Support for most…