The retail experience has transformed in a short time. Also, consumer expectations have changed, but has your business? What areas do you need to focus on?
Search Results: customer experience (2034)
Contract management plays a vital role in saving money over the long-term. Improve contract lifecycle management capabilities with these important steps
Marsden Group, an advanced-technology boutique in the industrial sector, is the latest acquisition for Microsoft and its Manufacturing Cloud.
On Oracle’s March 10 earnings call, CEO Safra Catz quietly offered 6 numbers indicating the best is yet to come for Oracle Cloud.
Check out this blog to discuss the top four ways Microsoft D365 reduces operational expenses in transportation.
I talked with IBM Cloud Platform CTO and VP Jason McGee about the new Cloud Satellite offering, a major step forward for IBM.
Late last month, Nadella declared that the world’s #1 cloud vendor will intensify its “industry-first focus.”
Power Platform or Office 365 for the win? Where does that leave Dynamics 365? Check out my “Back @ IT Take” on where this is headed and how it impacts you.
Snowflake continued on its high-growth trajectory in Q4, with cloud revenue jumping 116% to $178M and overall revenue soaring 117% to $190M.
Power Platform is helping small to mid-sized businesses become more efficient and resilient in many ways, including a huge reduction of paperwork and administrative duties alike, allowing them to instead focus on developing new strategies to remain competitive.
Read this fact sheet to learn how Power Platform can help YOUR business improve omnichannel capabilities, gain a competitive advantage, and empower your employees to deliver exceptional customer experiences – all while scaling to the changes of our new normal due to the COVID-19 pandemic.
Microsoft is preparing to compete in what could be the hottest cloud segment of 2021: industry-specific cloud solutions.
Sponsored by Oracle. Moving to Oracle enabled LogFire to leverage full elasticity for cost optimization, enhanced security & lowered TCO.
Looking at ways to better meet the needs of your clients is critical for accountants. Using customer relationship management software (CRM) is an excellent way to serve your clients by keeping them happy and engaged. CRM software is also simple to use, allowing accountants to work much more efficiently without constantly dealing with technical issues.
MainLine Investment Partners has trusted BCS for 5+ yrs to manage and support its D365 Sales and Dynamics GP integrated solution. Read their success story!
The expanded Amazon deal with TCS gives AWS more of a presence in the mainframe world it has sought for 15 years to replace.
Data is growing exponentially! To handle, analyze and interpret such a large amount of data we need data scientists.Having interviewed many aspiring data scientists, as well as having trained over 300 people in data science, I share my experience in the hiring process and some additional considerations.
To put a complex process into simple terms: supply chain management serves as the foundation on which to lay both your offline and online operations.Supply chain challenges, especially ongoing ones, make it tough for businesses to split their focus between addressing those issues and optimizing their e-commerce experiences. As a result, those who already serve buyers online are worried about keeping their customers happy, aware that buyers’ opinion of their suppliers is impacted by the quality and reliability of service and fulfillment.Recent research conducted on the manufacturing industry shows that 98% of manufacturers are already implementing or planning to implement an e-commerce solution. Now is the time to focus on implementing productive solutions geared at tackling manufacturers’ biggest B2B e-commerce supply chain management challenges.
Xpertdoc Smart Forms are responsive, web-based or embedded data capture forms that enable your customers to easily enter and submit their information electronically, through a better, faster, paperless, and guided process. By exchanging manual, paper-based and error-prone processes for a digital version, you benefit from lowered resource costs, improved internal efficiencies and memorable customer experience.
This ebook covers the 10 must-haves of a document generation strategy companies implement to increase internal efficiencies, lower costs, and improve customer communications and experience, highlighting the critical role of a document generation and document automation solution like Xpertdoc.
California’s new groundbreaking law, Prop 24, is the first US government watchdog law targeting data protection and privacy. This law will become effective in 2023 and protect nearly 40 million people. California Prop 24 is just the start of potential federal privacy regulations. Use this piece to future-proof your company for a National Privacy Law.