By providing a data-driven perspective on existing processes and enriching this understanding with AI, process mining can reveal customer experience inefficiencies and recommend improvements.
Search Results: customer experience (2044)
As the insurance industry runs on vast amounts of data, Workday provides a unique approach to meet insurance customer needs.
Bob Evans shares details of six customer stories who have implemented SAP’s S/4HANA Cloud.
Applications of generative AI within the entertainment industry can have a huge influence on how people consume media.
The global tire brand Pirelli has launched a series of online ordering enhancements to boost customer experience. They’re built on several Salesforce apps.
Bob Evans and Bonnie Tinder discuss takeaways from recent Oracle Summits that they have both attended in the latest Cloud Wars Live episode.
In this excerpt from the Data at Scale digital event, AWS General Manager, WW ISV Alliances & Marketplace, Chris Grusz, describes AWS’s approach to its customers and partners network.
Certinia CEO Scott Brown tells Bob Evans how automation frees up service workers from low-value work, creating an enhanced employee experience.
Qlik recognized a series of customers and partners — including Merck, Honda, and HARMAN — for excellence in analytics and digital transformation.
By integrating generative AI with automation, industries can provide personalized customer experiences and meet shifting market conditions.
Google Cloud’s Corporate VP Kevin Ichhpurani explains how Google Cloud’s ecosystem is driving digital innovation for customers.
Bob Evans shares highlights from his exclusive interview with Kate Woolley about how customers benefit from IBM partnerships.
SAP’s Chief Partner Officer Karl Fahrbach explains how SAP plans to become a “partner-led company” in this exclusive interview.
Bob Evans hosts Workday co-CEO Carl Eschenbach to discuss Workday’s partnership strategy, leading up to the Partners Ecosystem digital event.
Bob Evans details how Oracle, the fastest-growing major cloud provider, is transforming its partners ecosystem dynamics.
Leading up to Acceleration Economy’s Partners Ecosystem digital event, Bob speaks with Oracle SVP Doug Smith about new partners and co-creation.
With its low-code platform, Appian empowers customers to build applications that automate key business functions. It’s prepared to guarantee their success.
Bob Evans shares highlights from his one-on-one conversation with Snowflake’s Chief Revenue Officer Chris Degnan.
Bob Evans interviews Snowflake Chief Revenue Officer Chris Degnan as part of the lead up to the Partners Ecosystem digital event.
Bob Evans speaks with ServiceNow SVP of Global Partnerships, Erica Volini, leading up to Acceleration Economy’s Partners Ecosystem Digital Summit.