The latest Growth Swarm podcast covers what practitioners must do to manage their businesses and technologies in today’s volatile economy.
Search Results: customer experience (2042)
You’ll know you have a failed ERP adoption when you begin to see “Shadow ERP.” Shadow ERP represents the unseen workarounds and disparate software components that do much of the work promised (but never delivered adequately) by the ERP.
Eliminating the need for Shadow ERP patches requires a drastically innovative approach to ERP system implementation, training, and support.
Bob Evans reviews the latest earnings results for Workday in Q4. The company saw a 25% jump in its total subscription backlog.
Acceleration Economy analyst Tom Smith shares his top session picks for all three days of the upcoming Digital CIO Summit in this discussion with Aaron Back.
Aaron Back and Tony Uphoff discuss how the role of the CIO has evolved over the past decade, as part of the leadup to the Digital CIO Summit.
Wayne Sadin shares why the advent of generative AI puts pressure on organizations to tighten up their data and security strategies to avoid bias and protect sensitive data.
Toni Witt looks at how a healthcare application of Automation Anywhere’s hyperautomation reflects the need for human input to be successful.
Leveraging procurement pros’ data and process expertise will contribute to sound technology purchases, Joanna Martinez says.
Bob Evans explains how Snowflake reveals the future of the cloud with its purpose-built, industry-specific Telecom Data Cloud.
Bob Evans describes how Snowflake is going full-force into the industry cloud business with the latest announcement around its Telecom Data Cloud.
SAP is turning 51 but Bob Evans says it is becoming a youthful unicorn with the help of its experience centers, fashion initiatives, and superb customer focus.
Bill Doerrfeld explica en este artículo cómo mejorar la experiencia de cliente bajo el principio de SRE o ingeniería de confiabilidad web.
Bob Evans details the ways in which SAP is acting younger through new modes of innovation and experience cultivation, representing Benjamin Button.
Analista Kenny Mullican expone cómo la hiper-automatización es una estrategia transversal que impacta positivamente en empleados y clientes.
Bob Evans shares insights on why Uber picked Google Cloud to partner with as it moves out of the data center business.
John Siefert and Bob Evans host Suvajit Basu, CIO of GOYA Foods, a speaker at Digital CIO Summit, for a discussion on current supply chain challenges and innovations.
CIOs need to engage with professional services organizations for fast progress in big projects, says Kenny Mullican. Co-creation is key to success.
AI collects a lot of data, but it’s hard for many people to utilize, which is where augmented reality as a real-time, on-prem interface could supercharge its utility.
Kieron Allen reports an inspirational story that demonstrates how the Couchbase Capella’s cloud database provide support for extremely diverse applications.
Analyst and CISO Frank Domizio lays out how the accelerating use of artificial intelligence (AI) in cybersecurity can ultimately improve a company’s security posture.