Currys is modernizing its operations with Microsoft and Accenture’s AI technologies to enhance productivity, customer service, and future AI applications, aiming to lead in AI-enabled retail products.
Search Results: customer experience (2052)
Workday Rising showcases technology innovation in AI agents and customer use cases. Salesforce’s Marc Benioff was featured in CEO Carl Eschenbach’s keynote.
Workday’s unveiling of its broad end-to-end AI program, Illuminate AI, emphasizes transforming work and deepening industry-specific offerings.
Data portability enables businesses to gain faster insights, operate more efficiently, and personalize customer experiences.
Oracle executive Steve Miranda discusses how the company is integrating AI into its cloud applications, focusing on security, innovation, and customer value without additional costs.
Google Cloud’s AI strategy focuses on leveraging advanced technologies and a robust partner ecosystem to drive business transformation and innovation.
Responding to user and community concerns about security and data privacy, Microsoft adapts plans for Recall AI feature that captures users’ activity on their PCs.
GenAI is revolutionizing healthcare, education, and urban planning with innovative and unexpected applications beyond traditional uses.
Google Cloud Research highlights the revenue impact of GenAI initiatives and shows how companies can avoid ‘pilot purgatory.’
Salesforce’s growth is lagging behind faster-growing ServiceNow, raising questions about the company’s future competitiveness in the cloud and enterprise apps markets.
Google Cloud’s BigQuery is poised to lead in enabling businesses to leverage real-time data analytics for faster, more informed decision-making in today’s rapidly evolving landscape.
Google Cloud’s BigQuery has evolved into a real-time, event-driven analytics platform, empowering businesses to analyze live data and deliver immediate, personalized customer experiences across various industries.
AI Ecosystem Report Ep 52: Activision and Keywords Studios experiment with GenAI in the gaming industry; Pearl raises funds for dental AI; OpenAI dives further into AI-powered search.
As SAP experiences its best market performance yet, the unexpected exit of key leaders prompts speculation about the company’s next move.
Cloud-native software introduces a new range of considerations — from licensing to software developer’s financials to data ownership — for procurement chiefs to consider.
Salesforce and Workday join forces to harness AI capabilities, seeking to deliver integrated data experiences that rival those of SAP and Oracle.
During her time with Microsoft, Lili Cheng has been heavily involved with the AI developer platform and bot frameworks, leading to the development of Copilot technologies.
Standard Chartered Bank and SAP executives delve into the bank’s global transformation journey, focusing on technology’s pivotal role and strategic priorities. They discuss collaborative innovations driving financial and operational efficiencies across diverse markets and regulatory landscapes.
Tapping the expertise of its ecosystem partners, Celonis rolls out a program and a set of apps built to optimize processes in a range of vertical industries.
SAP’s CEO Christian Klein sheds light on the company’s expectation of saving $100 million through AI-driven automation, showcasing the significant operational efficiencies and cost reductions AI can bring to businesses.