Once doubted, Oracle’s cloud strategy pays off big as it reports a 41% RPO surge and forecasts FY26 cloud growth over 40%, led by relentless AI infrastructure demand.
Search Results: customer experience (2031)
Discover how Deutsche Telekom cut costs and boosted service delivery by leveraging AI-driven automation from Juniper Networks and ServiceNow.
Microsoft and ServiceNow collaborate to advance AI-powered agent-to-agent communication.
Sam Altman’s Snowflake Summit keynote was clear: curiosity and rapid iteration are key to AI success.
Snowflake partners with LA28 Olympics and Team USA to showcase the real-world power of its AI Data Cloud in driving athlete performance, fan experience, and global visibility for AI adoption.
Security software leader weighs in on agent security considerations, his firm’s partnership with Microsoft for Copilot Studio, and security of emerging agent-to-agent communication protocols MCP and A2A.
DXC and ServiceNow collaborate to simplify life insurance systems, merging industry IP with AI-powered workflow automation.
Google Cloud applies AI to data management, integration of widely used developer environments, and enterprise-grade storage.
Google reveals its bold vision for Gemini as a universal AI assistant capable of planning and simulating real-world experiences.
Businesses must manage change and adoption before achieving full AI integration.
Marc Benioff is shifting Salesforce’s focus from cloud apps to AI-driven data solutions.
Workday leaders Shane Luke and Ali Fuller discuss navigating GenAI in the enterprise, highlighting their Agent System of Record and a pragmatic three-phase customer adoption framework.
SAP COO Sebastian Steinhaeuser shares how internal AI use and strategic agility are driving innovation for SAP and its half-million customers.
This week’s Build conference featured a new round of AI agent interoperability initiatives from Microsoft, with a particular focus on Model Context Protocol (MCP) and new servers.
SAP leaders argue that agentic AI will enhance — rather than replace — enterprise applications by integrating seamlessly with data and AI capabilities.
Through ServiceNow and strategic acquisitions, Cprime enables companies to modernize their operating models and embrace AI-native business practices.
Security executive Krista Arndt explains how Security Copilot, agents improve response time to security incidents, accelerate training of new security professionals.
Workday introduces a centralized approach to managing digital labor with its Agent System of Record, aligning human and AI workflows for enterprise clarity.
From AI in org charts to redeploying humans to developing products and services for top-line growth, top executives are evolving their businesses to capitalize on a range of AI-driven opportunities.
Analysis finds a decline in maturity when it comes to using and measuring AI’s impact, but provides clear indication of the traits, and approaches, that establish companies as AI leaders.