SAP and JA Worldwide are launching a global initiative to prepare youth for the evolving AI-driven workplace with mentoring and immersive learning.
Search Results: customer experience (2043)
Microsoft’s 15,000 layoffs are a strategic move to retool for an AI-driven future, not just cost-cutting.
With the latest wave of Copilot features, Microsoft enhances AI functionality for Outlook, mobile users, and Mac installed base.
Veteran tech giants prove resilience and innovation still win, matching the market power of cloud-native disruptors.
Major health system shows the importance of planning for governance in the earliest days of deploying AI tech, as well as building a stable of tech vendors and platforms to enable innovation.
Leading cloud and AI providers are partnering with enterprise customers to develop a comprehensive framework designed to secure AI systems and agents, advancing the industry’s ongoing push for stronger safeguards.
Google Cloud introduced AI-driven tools like the SOW Analyzer and Bot-Assisted Live Chat to help partners streamline processes, improve support, and enhance customer service delivery.
Ajay Patel of IBM outlines how enterprises are shifting from AI experimentation to real-world application, especially in sales, R&D, and operations.
With CEOs leading the charge, AI is redefining how businesses function across all sectors, and Oracle’s market surge is just the beginning of a seismic economic shift.
IBM unveils watsonx.data integration and intelligence software to streamline and operationalize unstructured enterprise data for AI-driven innovation.
Sample app highlights how MCP can equip users with the industry-specific data they require from a diverse set of external tools and systems, working alongside a powerful AI orchestration engine.
EY’s leaders discuss how their partnership with ServiceNow is transforming compliance and AI deployment across industries like finance and manufacturing.
Once doubted, Oracle’s cloud strategy pays off big as it reports a 41% RPO surge and forecasts FY26 cloud growth over 40%, led by relentless AI infrastructure demand.
Discover how Deutsche Telekom cut costs and boosted service delivery by leveraging AI-driven automation from Juniper Networks and ServiceNow.
Microsoft and ServiceNow collaborate to advance AI-powered agent-to-agent communication.
Sam Altman’s Snowflake Summit keynote was clear: curiosity and rapid iteration are key to AI success.
Snowflake partners with LA28 Olympics and Team USA to showcase the real-world power of its AI Data Cloud in driving athlete performance, fan experience, and global visibility for AI adoption.
Security software leader weighs in on agent security considerations, his firm’s partnership with Microsoft for Copilot Studio, and security of emerging agent-to-agent communication protocols MCP and A2A.
DXC and ServiceNow collaborate to simplify life insurance systems, merging industry IP with AI-powered workflow automation.
Google Cloud applies AI to data management, integration of widely used developer environments, and enterprise-grade storage.