Salesforce, SAP, and Oracle’s CRM battle will continue to escalate in 2019. Read why Salesforce is in a great position to dominate the race.
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Cloud heavyweights Oracle, SAP and Workday continue to compete savagely in terms of mission-critical cloud ERP growth going into 2019.
What were the most important trends, vendor moves, and innovations for the cloud-computing industry in 2018? Read my 10 picks.
The cloud’s ability to completely revolutionize customer engagement & experience is the dominant topic for CEOs of many leading vendors in the Cloud Wars.
Microsoft, IBM & SAP posted a combined $13 billion in calendar-Q2 cloud revenue, led by Microsoft’s commercial-cloud growth rate of 53% to $6.9 billion.
As competition among top cloud vendors intensifies, cloud customer success is rapidly emerging as strategic differentiator more important than snazzy tech.
SAP is taking direct aim at Salesforce.com, CEO McDermott promises to deliver “next-generation business modeling for the perfect customer experience.”
Top executives at Microsoft, SAP and Oracle recently pledged to make customer success, not satisfaction or loyalty, their biggest priority in 2018.
SAP is predicting its cloud revenue will overtake its license revenue this year due to having “the most complete cloud in the enterprise,” CEO McDermott.
SAP plans a gradual move from SaaS subscriptions to AI usage-based pricing, signaling a structural change in enterprise software economics.
Microsoft’s recent layoffs are not just cost-cutting. They’re a strategic realignment for the AI era, signaling a broader shift every business will soon face as the AI revolution transforms work from top to bottom.
SAP partners with Databricks to unify structured and unstructured data for AI development, while the upcoming Sapphire event spotlights generative AI, the Joule interface, and ecosystem extensibility.
At ServiceNow 2025, industry leaders showcased how AI, strategic partnerships, and platform unification are driving tangible transformation across enterprise operations.
As vendors strive to create more adaptable offerings, the focus shifts towards enabling workflows that facilitate communication across various applications, ultimately benefiting customers and driving technological advancements.
With the rapid rise of AI, lawmakers are turning their attention to developing AI regulations and legislation to mitigate risks while protecting business and consumers.
As new challenges arise, API providers need to understand the importance of cloud hosting choices and rising expectations for reliability.
Remaining performance obligation represents contracted business that isn’t yet recognized as revenue. It has become a powerful indicator of future growth for the Cloud Wars Top 10.
In this Celosphere News Desk interview, Tom Smith and Rob Popovic discuss the partnership between Celonis and ServiceNow.
Introducing our new weekly rankings of the leading providers in a what could become a trillion-dollar category: the Industry Cloud Top 10.
CEO Christian Klein specifically called out SAP’s month-old Industry Cloud suite of applications as a “growth driver” in SAP’s preliminary Q2 report.