With consumer retail spend through chatbots reaching $142 billion by 2024, what impact do chatbots have in your organization? Help or hindrance?
Search Results: analytics tools (448)
NLP is a powerful tool…if used with purpose towards actionable outcomes. In this episode, I examine natural language processing and what it means for you.
Machine Learning is not just a fancy buzzword. It truly has practical applications for your business. Listen in as I breakdown ML and what it means to you.
Data is growing exponentially! To handle, analyze and interpret such a large amount of data we need data scientists.Having interviewed many aspiring data scientists, as well as having trained over 300 people in data science, I share my experience in the hiring process and some additional considerations.
To truly understand the ServiceNow phenomenon, the best place to start is inside the relentlessly quotable mind of CEO Bill McDermott.
The Digital Acceleration Imperative, Community Transformation Tips, Future-Proofing Receivables with Digital Transformation
How can CPO’s ensure an inclusive approach to their supply chain?In this piece learn how to implement supplier diversity and why “procurement with purpose” is important for your business.
“The reason for employee engagement is the passionate pursuit of a better customer experience.” The innovation engine behind next generation customer experiences is engaged employees. Being people-centric isn’t a new concept, but digital workplace tools that can make it a reality have advanced significantly in recent years. In this session, best-selling author Geoff Ables shares what a people-centric organization looks like, with case studies highlighting how big data, analytics, employee engagement, processes, change management, user adoption, and culture have to align, and proven organizational disciplines that result in better customer and employee engagement. You’ll leave inspired, informed and full of ideas that will drive change – even transformation – in your organization. “If profit is the pulse of a company, then people are the heart.”
CFOs are playing an increasing role in the implementation and decision-making process for digital solutions. In this piece, learn why over 200 CFOs and senior finance executives feel hopeful about the future and anticipate growth in 2021.
When it comes to metrics, leaders need to start with what to measure and why. What are the behaviors you want from your sales and service team, and what levers do you have to push in order to increase sales performance? In this session we’ll discuss the best practices for developing actionable metrics. Then you will see you examples of how to incorporate analytics into Dynamics 365 for Sales and Service using the built-in reporting tools and Power BI. You’ll take away ideas for how to use metrics more strategically to achieve your goals.
Data scientists and IT are often at odds with each other. However, that doesn’t always have to be the case. With key plans in place and a strategic set of goals and KPIs, these teams can work in better harmony.
ServiceNow CEO Bill McDermott says his company is uniquely positioned to help its customers reimagine their business models and move faster.
The cloud database market is being upended by a new breed of providers, led by Snowflake but there are many others.
For cloud vendors, the battle for supremacy in industry-specific clouds will be the most intense due to the massive future revenue potential.
AI technology is poised to significantly disrupt the industry of web scraping bots due to its ability to analyze vast information and recognize unique patterns.
Oracle claims that its Autonomous Data Warehouse has three significant advantages over category-king Amazon and shiny new object Snowflake.
On December 1, 2020, Salesforce acquired Slack for $27.7 Billion. Guest author Jiri Kram’s thoughts on what preceded and will happen next.
Microsoft includes many data analytics and AI tools in D365, come learn how to leverage them to better utilize your sales resources and drive revenue.
The content of this session is geared toward an audience with intermediate-level knowledge of the subject area.
I expect Microsoft to post excellent fiscal Q1cloud results and dispense with the notion that the sky above the cloud is falling.
As Microsoft cloud revenue soared to $51B on the strength of $14.3B in fiscal Q4, Azure led the way as usual with 50% hypergrowth. But there’s more!