Kyndryl, the IBM spinoff, strikes a partnership with Five9 for cloud-based contact centers to improve customer experience in call centers and IT support.
Search Results: analytics (1096)
In the latest Cloud Wars Horizon Minute, Ep. 32, Tom Smith covers Kyndryl, which was spun off from IBM in 2021 and now provides consulting services under its own brand name.
Cybersecurity, supply Chains, and AI/ML are big focus areas for investors.
A core part of the mission for any CFO is to ensure the financial health of the organization by providing…
As the release of Snowflake Q2 results approach, Bob analyzes recent moves by the company and statements by CEO Frank Slootman.
Desarrollar un catálogo de datos mejora la gobernanza de datos, aumenta la calidad del análisis y aumenta la confianza de los usuarios.
Celonis occupies a unique position in the software industry: It doesn’t manage core business functions like an ERP system, yet it delivers an outsized financial impact for its customers.
The electronic component distributor’s VP of Enterprise Effectiveness shares how Celonis software helped improve processes and drive cost savings.
In this Cloud Wars Expo News Desk interview, Aviatrix CEO Steve Mullaney addresses the challenges of securing cloud environments.
For enterprise CFOs, there’s no shortage of stressors these days. The list of headwinds includes: the difficulties of attracting and…
Paul Swider shares in-depth highlights from the major cloud vendor presentations at the Cloud Wars Expo Industry Cloud Battleground healthcare track.
Microsoft has been a pioneer in the ERP space, having come a long way in the past two decades. What…
Tom Smith profiles an innovative AI startup whose bots are bolstered by natural language processing, making them highly tuned to automatically handle finance functions.
The automation software leader just acquired Re:infer, a London-based provider of natural language processing software for unstructured documents and communications, to help deliver superior interactions with customers.
Without a well-defined strategy, objectives, and skills, data projects are hard to pull off. Pablo Moreno offers tips to ensure success in this arena.
RapidMiner’s latest release and positioning aims to make AI accessible to all classes of users, along with training opportunities to facilitate adoption.
Partner ecosystems are contributing to the evolution of the ever-growing landscape of industry-specific solutions. Why is this so important?
There’s a double-edged dilemma in play for CFOs these days. On the one hand they know that investing in new…
In a YouTube video last week, Larry Ellison broke down the revolutionary agreement between Oracle and Microsoft, and its effect on multi-cloud’s future.
Aaron Back reviews his time at Cloud Wars Expo and how it differed from his previous conference experiences — in a good way.