Bonnie Tinder shares insights from a recent Salesforce event, exploring how AI agents, unified data, and customer-focused innovation are reshaping the enterprise software landscape.
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ROI metrics are crucial for ensuring effective use cases in generative AI, as they help prevent exploration fatigue in enterprises by tying initiatives to measurable business outcomes.
Cloud ERP migrations — such as those tied to Microsoft Business Central and AI copilots — require a sharp focus on data integrity and quality.
At its Qlik Connect customer conference, the analytics and data quality provider details how it’s integrating Talend, improving integration, and supporting unstructured data with GenAI.
Cycle time, accuracy, cost per successful task completion, and end-user satisfaction are vital metrics that will give visibility into the success of AI projects.
IBM unveils watsonx.data integration and intelligence software to streamline and operationalize unstructured enterprise data for AI-driven innovation.
Research from Andreessen Horowitz captures the top trends in GenAI usage among enterprise firms; several findings indicate increasing maturation of the technology and enterprise AI practices.
Military branch lays out goals, objectives, and requirements for success with AI on the battlefield and throughout the service, with guidelines that deliver powerful lessons for enterprise customers.
Sam Altman’s Snowflake Summit keynote was clear: curiosity and rapid iteration are key to AI success.
Marc Benioff is shifting Salesforce’s focus from cloud apps to AI-driven data solutions.
New functionality in Azure AI Foundry, Copilot Studio, and GitHub brings major advances in building and managing AI agents while selecting the optimal model for developer flexibility.
Workday rejects the agentic AI hype, instead emphasizing practical business outcomes with its expanding AI portfolio aimed at delivering measurable impact across functions.
Workday takes a cautious, customer-driven approach to agentic AI by focusing on a small number of high-impact AI agents to ensure business value and trust.
Microsoft outlines its vision for building AI-first companies by integrating agentic AI, Copilot, and human collaboration across its business applications suite.
ServiceNow unveils powerful tools to unify AI agents, workflows, and data across platforms at Knowledge25.
Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.
Board member and AI leader reveals company has saved 489,000 hours and delivered 11,500% ROI by tapping an AI assistant, whose use is expanding rapidly.
Business Apps and AI expert explains real-world use cases for MCP, Microsoft’s support for the emerging standard, and how partners can capitalize.
New Snowflake research reveals that 92% of early GenAI adopters are already seeing ROI — but most still face major challenges with data and use-case prioritization.