Deliverable from partners will enable task automation and personalized support as well as deliver data-driven insights that leverage Salesforce’s Einstein AI.
Search Results: customer service (2651)
ServiceNow’s Q2 results, marked by substantial revenue growth and increased contract value, support CEO Bill McDermott’s bold vision of transforming major industries.
ServiceNow’s impressive Q2 results are a reflection of CEO Bill McDermott’s ambitious vision for industry-wide transformation through AI and digitization platforms.
Acquisition of Raytion enhances information retrieval and search functionality to efficiently pull data from numerous sources into the Now Platform.
Kyndryl expands its partnership with SAP to deliver a new set of services— leveraging its in-house experience — that help customers migrate to Cloud ERP.
A look into Workday’s expanding partner ecosystem and AI Marketplace that showcases the importance of understanding partner roles, evaluating options carefully, and balancing the trade-offs between rapid and thorough software implementations for successful outcomes.
A massive software outage impacting Microsoft customers underscores the need for IT resiliency, resources that can respond quickly when systems go down.
Partners ecosystem leader shares Workday’s latest thinking on co-creation vs. co-selling, working with hyperscalers, AI trust and how partners help customers drive results.
Google Cloud partners and ISVs exec Stephen Orban discusses the ecosystem’s evolution in the AI era, how the company’s Partner Advantage increases deal sizes, and how AI is impacting cybersecurity.
UiPath delivers several automation and AI products, building on its RPA roots, to deliver quality customer experiences, transform enterprise operations, and increase productivity and performance.
AWS’s growth in the cloud computing market includes success with its AI service Bedrock, boasting tens of thousands of customers, and demonstrates its competitive edge against Microsoft with a strong security focus.
SAP’s chief partner officer weighs in on co-creation, the AI-driven evolution of the partners ecosystem, as well as trust and cybersecurity considerations as partners engage with customers.
Chief Partner Officer Karl Fahrbach details the ways SAP emphasizes customer value realized by partners through co-creation and co-selling both AI and cloud solutions.
Oracle and Microsoft have expanded their multi-cloud partnership, offering Oracle’s Autonomous Database on Azure, allowing customers to accelerate the shutdown of outdated data centers and benefit from streamlined cloud migration.
Deloitte’s Asish Ramchandran discusses the company’s expanding partnership with ServiceNow, including the integration of generative AI, industry-specific offerings, and the evolving role of technology in enhancing business outcomes.
Giant telecom firm extends use and testing of ServiceNow platforms — Service Bridge, Now Assist — broadly across business units.
Professional services giant EY is migrating away from legacy CRM to Microsoft Dynamics 365 Sales, and Copilot, for 100,000 employees.
Google Cloud and Oracle’s multi-cloud partnership brings key benefits including simplified data management, no data-transfer charges, hybrid cloud capabilities, and top-tier cybersecurity.
Google Cloud and Oracle’s multi-cloud partnership will have a transformational impact on enterprise customers.
Enhanced Microsoft apps utilize AI to enhance product quality in supply chains, make field service reps and their processes more efficient.