In this episode of the Leadership Minute, Tony Uphoff explains why executive buying committees need to make the quality of a vendor’s management a key factor when making tech purchasing decisions.
This episode is sponsored by Acceleration Economy’s “Cloud Wars Top 10 Course,” which explains how Bob Evans builds and updates the Cloud Wars Top 10 ranking, as well as how C-suite executives use the list to inform strategic cloud purchase decisions. The course is available today.
Highlights
00:09 — The quality of a technology vendor’s management is more than just an operational concern. Because it’s such a major influence, executive buying committees need to add management quality to their vendor shortlisting and purchasing criteria.
01:10 — Here are four reasons vendor-management quality is a critical factor in business technology purchasing decisions:
03:38 — A technology vendor’s management quality isn’t just a matter of customer service. It is a critical factor in ensuring seamless integration, dependable service, and future-proof technology. Management quality should matter to CEOs because it’s indicative of the vendor’s commitment to excellence, reliability, and innovation.
04:00 — Making informed decisions about your tech vendors is not just about navigating today’s digital landscape. It’s about identifying and selecting the right technology partners, so it’s time to add vendor management quality to your list of purchasing criteria.
This minute has been updated since it was originally published on August 11, 2023.
