This episode is brought to you by the Cloud Wars Expo. This in-person event will be held from June 28th to 30th at the Moscone Center in San Francisco, California.
Highlights
00:17 — In the follow up to “Avoiding Industry Jargon, Part I,” Wayne recounts seeing an article in college jokingly questioning whether the text of a computer science manual was written in English. What makes sense to specialists who are knowledgeable in a specific subject (like the world of tech) can be perceived as gibberish to those who aren’t.
01:05 — It’s crucial to read technical communications with a critical eye, and an understanding of the different backgrounds users and employees might be coming from.
01:40 — Filter all communications, messaging, and technical writing through the filter of the average audience’s perspective. Would your neighbor understand it if you showed it to them?
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