Responses API and Computer Using Agent helps customers scale agentic AI initiatives across customer service, IT operations, finance, and supply chain management.
Retail
Microsoft taps the power of AI to help customers enhance security posture, delivering a set of agents for its key platforms and enlisting prominent partners that are delivering their own specialty agents.
New functionality for agents embedded in workflows leverages Agentforce API, which enables triggered actions to be integrated into backend processes as well as third-party apps and systems.
AI Agent & Copilot Summit speakers Jack Fallon and Zach Bernstein will share insights on leveraging AI copilot agents for structured and unstructured data interactions, as well as smart contract automation using AI and Power Platform.
AI Agent & Copilot Summit speakers Miyoshi Tokuno and Michael Simms will present their collaborative GenAI project, discussing how to accelerate speed-to-market and create customized AI solutions for business needs.
Microsoft’s Magma AI model bridges the gap between digital and physical automation.
Workflow automation and AI processor leaders combine forces to deliver agents that streamline and automate core telco functions including customer service, network operations.
Microsoft CEO Mustafa Suleyman announced that the Think Deeper feature, powered by OpenAI’s o1 ‘magical’ reasoning model, is now available to all Copilot users.
AI agents are poised to unleash massive productivity gains and transform business. ServiceNow exec Dorit Zilbershot explains how her company will help customers deliver on that agenda through orchestrator agents, ecosystem partnerships, and more.
The company’s new Using Agentspace provides insights from text, images, video, and audio sources, while NotebookLM enables retail employees to get more from company assets.
Nathan Bensch of Microsoft apps partner enVista shares his thinking on the upcoming AI Copilot Summit and the learning opportunities for attendees.
Industries with lower tech budgets, like retail, must balance limited resources with growing demands for AI innovation.
Google Workspace leverages GenAI and enhanced security features to improve user experience and drive digital transformation across various industries.
Currys is modernizing its operations with Microsoft and Accenture’s AI technologies to enhance productivity, customer service, and future AI applications, aiming to lead in AI-enabled retail products.
Google Cloud’s AI strategy focuses on leveraging advanced technologies and a robust partner ecosystem to drive business transformation and innovation.
Get a preview of AI and industry solutions that will be featured at Oracle CloudWorld and NetSuite SuiteWorld 2024, with opportunities to participate in person or online.
Establishing a Chief AI Officer is becoming a vital element of the C-Suite, as more regulations form around AI.
Deloitte’s Asish Ramchandran discusses the company’s expanding partnership with ServiceNow, including the integration of generative AI, industry-specific offerings, and the evolving role of technology in enhancing business outcomes.
A look at the fierce AI competition between Microsoft and Google Cloud, focusing on Google Cloud’s recent advancements and new product launches aimed at enterprise customers.
Microsoft has evolved from pioneering desktop operating systems to leadership in AI, with innovative products and customer-centric strategic partnerships.