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    • AI and CopilotsWelcome to the Acceleration Economy AI Index, a weekly segment where we cover the most important recent news in AI innovation, funding, and solutions in under 10 minutes. Our goal is to get you up to speed โ€“ the same speed AI innovation is taking place nowadays โ€“ and prepare you for that upcoming customer call, board meeting, or conversation with your colleague.
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Generative AI

Tony Uphoff-Circle

Tony Uphoff

Cloud Wars GenAI channel

Welcome to our Outside-In Practitioner Analyst examination of the Generative AI category
AI and Copilots

Agentic AI: Poised To Redefine Productivity and Transform Business

Co-Created ContentBy Tom SmithFebruary 12, 2025

AI agents are poised to unleash massive productivity gains and transform business. ServiceNow exec Dorit Zilbershot explains how her company will help customers deliver on that agenda through orchestrator agents, ecosystem partnerships, and more.

AI and Copilots

AI Agent & Copilot Podcast: CIO Perspective on DOGE Use of AI To Scrutinize Government Spending

By Tom SmithFebruary 12, 2025

CIO and Cloud Wars analyst Kenny Mullican weighs in on use of AI models to analyze spending in the Department of Education, highlighting the need for responsible usage and safeguards.

AI and Copilots

AI Agent & Copilot Podcast: Diane Gardner on Presenting an AI Business Case to Boards and C-Suites

By Tom SmithFebruary 11, 2025

AI Agent & Copilot Summit speaker Diane Gardner talks about presenting AI business cases to boards and executives, focusing on realistic plans, risk communication, and ROI measurement.

AI and Copilots

Dorit Zilbershot of ServiceNow Outlines Agentic AI Opportunities, Business Transformations

By John SiefertFebruary 11, 2025

ServiceNow AI exec joins Cloud Wars analysts for a discussion on agentic AI-driven business transformation and customer benefits from the company’s ecosystem approach to creating and orchestrating agents.

AI and Copilots

AI Agent & Copilot Podcast: Accenture’s Molly Rupert-Sullivan On Daily AI Usage

By Tom SmithFebruary 10, 2025

AI Agent & Copilot Summit speaker discusses how she advises Copilot users and clients to move from experimentation phase to regular, ongoing use of copilot technology.

Cloud Wars Minute

ServiceNow Launches AI Agents for Customer Service, IT, and HR, Plus an Orchestrator

By Kieron AllenFebruary 7, 2025

With thousands of new AI agents, ServiceNow is addressing some of the most common use cases for its platform, while also delivering development and orchestration tools.

AI and Copilots

AI Agent & Copilot Podcast: Innovation Professor Marshall Toplansky on AI in Education, Business

By Tom SmithFebruary 6, 2025

AI Agent & Copilot Summit Fireside Chat speaker previews his session on AI in learning and the business of education. He weighs in on AI agents improving both student engagement and instructors’ ability to monitor performace.

AI and Copilots

ServiceNow, Google Cloud Collaborate to Deliver Scalable Agentic AI to Enterprises

By Kieron AllenFebruary 5, 2025

Workflow software leader makes AI agent technology broadly available, and tightly integrated with, AI underpinnings of infrastructure leader to meet key enterprise requirements.

AI and Copilots

Exploring DeepSeekโ€™s Impact: Disruption, AI Innovation, and Cloud Giants’ Response

By Bob EvansFebruary 5, 2025

A discussion about the potential impact of DeepSeek in the AI market, its cost-efficiency, and how top tech companies like Microsoft, Oracle, and IBM are responding to it.

AI and Copilots

How AI Agents Are Transforming Enterprise Apps: Insights from SAP’s Philipp Herzig

By Bob EvansFebruary 4, 2025

Philipp Herzig, SAP’s chief AI officer and chief technology officer, discusses AI’s impact on enterprise software, SAPโ€™s partner strategy, and the evolution of its business model.

AI and Copilots

AI Agent & Copilot Podcast: UN’s Lambert Hogenhout Says AI Requires Rethinking Workforce, Skills

By Tom SmithFebruary 4, 2025

AI Agent & Copilot Summit keynote speaker discusses the UN’s current approach to AI, opportunities presented by copilots, and the need for businesses to reinvent themselves to remain competitive.

AI and Copilots

DeepSeek Raises Competitive Stakes for AI Leaders in the US

By Kieron AllenJanuary 31, 2025

New AI Assistant bursts onto the scene with a benchmark for price/performance that sends US tech stocks into a one-day tailspin. What it means for customers and US competitors.

ServiceNow
Partners Ecosystem

ServiceNow Builds on Partner Momentum With AI Specializations, Incentives

By Kieron AllenJanuary 31, 2025

ServiceNow continues aggressive push, working with partners to develop specializations that will help customers drive results leveraging the latest AI technology.

Cloud Wars Minute

Oracle Delivers AI Agents Featuring Tight Integration With Sales Cloud Platform

By Kieron AllenJanuary 31, 2025

Oracle delivers a series of AI agents that are baked into its Fusion Cloud Sales platform, ensuring tight integration between the app and rapidly emerging agentic AI functionality.

AI and Copilots

Building AI Agents and Copilots: How to Select and Use the Right Tool for Your Business

By Tom SmithJanuary 28, 2025

Gain in-depth insight into decision factors when building AI Agents and Copilots, with deep analysis of Microsoft Copilot Studio, Azure AI Foundry, and where each works best.

Innovation & Leadership

Cloud Wars CEO Outlook 2025 with ServiceNow’s Bill McDermott

By Bob EvansJanuary 28, 2025

Bill McDermott, CEO of ServiceNow, talks about 2025 as a transformative year, with AI driving productivity, streamlining processes, and delivering business impact through agentic AI integration.

AI and Copilots

Google Cloud Delivers AI-Driven Boost for Retail Customers Including Wayfair

By Kieron AllenJanuary 24, 2025

The company’s new Using Agentspace provides insights from text, images, video, and audio sources, while NotebookLM enables retail employees to get more from company assets.

AI and Copilots

AI Copilot Podcast: Grant Dess of Microsoft Details Partner’s Copilot Innovation

By Tom SmithJanuary 24, 2025

AI Agent & Copilot Summit programming committee member discusses a strategic partner that’s using Copilot technology to streamline meetings.

Cloud Wars Minute

Microsoft Takes Legal Steps to Prevent Misuse of GenAI

By Kieron AllenJanuary 24, 2025

Software giant demonstrates commitment and leadership when it comes to preventing the misuse of AI and supporting recent safety initiatives.

AI and Copilots

SAP CEO Christian Klein: Customers See Us as Engine of Transformation

By Bob EvansJanuary 23, 2025

SAP CEO Christian Klein discusses how the company is leveraging AI and end-to-end solutions, including the “super agent” Joule, to drive business transformation and enhance customer productivity.

Previous 1 … 3 4 5 6 7 … 43 Next

Featured Story

Dorit Zilbershot of ServiceNow Outlines Agentic AI Opportunities, Business Transformations

7 months ago
ServiceNow AI exec joins Cloud Wars analysts for a discussion on agentic AI-driven business transformation and customer benefits from the company's ecosystem approach to creating and orchestrating agents.
Read More ยป

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Cloud Wars Subscriber Content

Accelerating GenAI Impact: From POC to Production Success

November 1, 2024

The ServiceNow AI Ecosystem: Partner, ISV, & Customer Co-Creation Defined

January 3, 2024

How Data is Propelling the Rise of AI

December 6, 2023

The Business Impact and Opportunity of Generative AI

September 29, 2023

The State of Process Mining 2023: Unlocking Efficiency and Driving Customer Satisfaction

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