Alfredo Ramirez highlighted the potential of AI tools, such as Microsoft Copilot, to revolutionize processes, functions, and customer interactions.
Interview with SAP CEO Christian Klein provides perspective on the regulatory differences and approaches between Europe and the US.
CEOs from leading cloud companies are driving innovation in AI, business transformations, and customer engagement in 2024, displaying visionary leadership and building modern partnerships.
The startup Writer builds enterprise-grade tools to help companies create AI apps, as well as off-the-shelf apps optimized for vertical industries. Big customers are embracing the approach.
James Oleinik provided insights on the Microsoft Dataverse and Copilot Studio as it enables to reach new levels of efficiency, during the AI Copilot Digital Summit.
As demand planners face ongoing disruptions, copilot technology can assist with enhanced visibility, understanding of a wide set of variables, and robust forecasting.
AI Data Cloud customers should be able to hyper-personalize marketing campaigns, improve customer journeys, and increase ops efficiency.
Enterprise architect explains how document co-creation in Copilot saves hours and details potential new Copilot use cases addressing core business functions.
Salesforce emphasizes value of unstructured data, calling it “powerful fuel” that can be tapped for AI agents and customer experience.
SAP’s new AI agents will improve productivity by collaborating across business functions — along with its Joule AI assistant — to handle complex workflows.
ROI metrics are crucial for ensuring effective use cases in generative AI, as they help prevent exploration fatigue in enterprises by tying initiatives to measurable business outcomes.
SAP enters the agent wars by combining its Joule CoPilot with new AI-driven agents to enhance enterprise efficiency.
This Zendesk IT Report highlights the need for organizations to invest in AI, data security, and personalized customer experiences to stay competitive in a rapidly evolving digital landscape.
This white paper offers insights into how leaders can utilize Zendesk to stay competitive by focusing on personalization, agent productivity, and business efficiency.
Dewain Robinson defined Copilot Studio and ways that users can apply the technology to achieve the best end-to-end results during the AI Copilot Digital Summit.
ServiceNow provided key findings after surveying 300 nonprofit leaders about their application of GenAI technology to their organizations.
During the AI Copilot Digital Summit, Adwait Joshi descibed the benefits of Microsoft Copilot for Security. Following this segment, CISO Chris Hughes shares his analyst perspective on the future of cybersecurity.
Google Workspace leverages GenAI and enhanced security features to improve user experience and drive digital transformation across various industries.
ServiceNow’s suite of AI-driven workflows could lead to powerful partnerships — or intense competition — with SAP and Oracle.
HoneyBook AI provides AI-powered tools for consultants, contractors, and freelancers with a customer-centric, outcome-focused approach.