You have to admit, chatbots are everywhere. These bots powered by AI and Machine Learning are on practically every website or embedded in many apps. Some are in your face while others are more laid back. Whatever the approach, the use is growing.
In this episode, I’ll chat about chatbots, covering practical use cases, and alerting you to their potential dark side.
If you missed any prior episodes in this series, check them out here:
- Episode 1: Back @ It: Exploring Business Process Automation and How It Impacts You
- Episode 2: Back @ It: Exploring Business Process Automation and Powerful Workflow Tools
- Episode 3: Back @ It: Exploring Business Process Automation and Automating Your AP
- Episode 4: Back @ It: Exploring Business Process Automation asking “Are Bots Taking Over?”
- Episode 5: Back @ It: Exploring Business Process Automation and Automating Analytics
- Episode 6: Back @ It: Exploring Business Process Automation and the Breakdown of Machine Learning
- Episode 7: Back @ IT: Exploring Business Process Automation and the Impacts of Natural Language Processing
Sources:
- IBM: https://www.businessinsider.com/chatbot-market-stats-trends
- Analytics India Mag: https://analyticsindiamag.com/story-eliza-first-chatbot-developed-1966/
- Jumpstart Mag: https://www.jumpstartmag.com/chatbots-friends-and-assistants-of-the-future/
- The Verge: https://www.theverge.com/2016/3/24/11297050/tay-microsoft-chatbot-racist
