Cloud Wars
  • Home
  • Top 10
  • CW Minute
  • CW Podcast
  • Categories
    • AI and Copilots
    • Innovation & Leadership
    • Cybersecurity
    • Data
  • Member Resources
    • Cloud Wars AI Agent
    • Digital Summits
    • Guidebooks
    • Reports
  • About Us
    • Our Story
    • Tech Analysts
    • Marketing Services
  • Summit NA
  • Dynamics Communities
  • Ask Copilot
Twitter Instagram
  • Summit NA
  • Dynamics Communities
  • AI Copilot Summit NA
  • Ask Cloud Wars
Twitter LinkedIn
Cloud Wars
  • Home
  • Top 10
  • CW Minute
  • CW Podcast
  • Categories
    • AI and CopilotsWelcome to the Acceleration Economy AI Index, a weekly segment where we cover the most important recent news in AI innovation, funding, and solutions in under 10 minutes. Our goal is to get you up to speed – the same speed AI innovation is taking place nowadays – and prepare you for that upcoming customer call, board meeting, or conversation with your colleague.
    • Innovation & Leadership
    • CybersecurityThe practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks.
    • Data
  • Member Resources
    • Cloud Wars AI Agent
    • Digital Summits
    • Guidebooks
    • Reports
  • About Us
    • Our Story
    • Tech Analysts
    • Marketing Services
    • Login / Register
Cloud Wars
    • Login / Register
Home » ServiceNow Ramps Up Operational Technology (OT) Management With Two Acquisitions
AI and Copilots

ServiceNow Ramps Up Operational Technology (OT) Management With Two Acquisitions

Kieron AllenBy Kieron AllenMarch 25, 20243 Mins Read
Facebook Twitter LinkedIn Email
Share
Facebook Twitter LinkedIn Email

ServiceNow is steaming ahead with its plans to bolster existing capabilities for manufacturing, logistics, and energy and transport customers. The company has announced a pair of acquisitions that promise to supercharge its existing operational technology (OT) management features.

ServiceNow has signed an agreement to acquire 4Industry, an existing partner that brings a manufacturing app dedicated to shop floor efficiency built on the Now Platform, and completed the acquisition of EY’s Smart Daily Management app. These announcements build on the momentum from ServiceNow’s recent acquisitions of UltimateSuite, G2K, Atrinet’s NetACE technology, and Element AI.

Who Is 4Industry?

Netherlands-based 4Industry was founded in 2018. Its flagship Connected Worker Platform is a mobile-enabled application that provides frontline workers with tools for knowledge management, autonomous management, task management, and environment, health, and safety. 

“4Industry is strongly aligned with ServiceNow’s core philosophy that digitization and automation are the keys to making employees happier and more productive,” said Luc Raeskin, CEO of 4Industry. “We can’t wait to get started and fulfill our mission of enabling the Connected Worker to become extraordinary by enabling them to focus on what truly matters in their work.”

What is EY Smart Daily Management?

EY’s Smart Daily Management application drives productivity by making time-consuming tasks more efficient. The Smart Daily Management app is a digital shopfloor that enables users to reduce the time spent on tasks that don’t add value and improves workflows. 

“Smart Daily Management was designed to transform the manufacturing function by coupling data-driven insight and effective ways of working into the daily activities of operating teams,” said Hank Prybylski, EY Global Vice Chair, Transformation.

“As the EY organization evolved the capabilities of Smart Daily Management, it became clear that integration into the ServiceNow platform would maximize the ability for customers to deploy and scale the value.”

How Customers Will Benefit

ServiceNow will combine the industry expertise and technology from 4Industry with the Smart Daily Management application to develop a Connected Worker application for its Now platform. The new feature will be available next year.

“Industries like manufacturing, energy and transport, and logistics are embracing digital transformation to achieve operational excellence and provide great experiences for Connected Workers,” said Lou Fiorello, VP & GM Security and OT at ServiceNow.

“Companies can’t get to excellence if they are constantly re-hiring and re-training talent each month. These deals allow us to combine best-in-class expertise and technology with the power of the Now Platform to help our industrial customers increase uptime, drive efficiency, and improve quality.”

Closing Thoughts

With these latest acquisitions, ServiceNow is solidifying its position as an important enabler of smart industry tools. While IoT and other hardware developments are often highlighted when discussing the digital transformation of companies operating in the industrial sector, software applications that connect the dots are the catalyst for uniting people with processes.


Ask Cloud Wars AI Agent about this analysis

Interested in ServiceNow?

Schedule a discovery meeting to see if we can help achieve your goals

Connect With Us

Book a Demo

Cloud Wars Archive featured IoT Manufacturing ServiceNow
Share. Facebook Twitter LinkedIn Email
Analystuser

Kieron Allen

Cloud, AI, Innovation
Cloud Wars analyst

Areas of Expertise
  • Business Apps
  • Cloud
  • Cybersecurity
  • Data
  • LinkedIn

Kieron Allen is a Cloud Wars Analyst examining innovations in, and the future impact of, the latest AI, cloud, cybersecurity, and data technology developments. In his ongoing analyses and video reports, Allen focuses on the platforms, applications, people, and ideas that will mold our digital future. After serving as the Online Editor for BBC Sky at Night Magazine and as the Editorial Assistant for BBC Focus Magazine, Kieron became a freelance journalist in 2015 where his focus on the business technology market became a key passion. Kieron partners with technology start-ups and organizations that share his interests in science, social affairs, non-profit work, fashion and the arts.

  Contact Kieron Allen ...

Related Posts

Snowflake Powers LA28 Olympics as Official Data Collaboration Provider, Showcasing AI-Driven Innovation on a Global Stage

June 6, 2025

Accenture and SAP Launch Tailored AI-Powered Solutions for High-Growth Companies

June 6, 2025

Snowflake Follows 34% RPO Spike with AI Data Cloud New-Product Blitz

June 5, 2025

AI Agent Interoperability: Community Project Details MCP Vulnerabilities, Enterprise Security Measures

June 5, 2025
Add A Comment

Comments are closed.

Recent Posts
  • Snowflake Powers LA28 Olympics as Official Data Collaboration Provider, Showcasing AI-Driven Innovation on a Global Stage
  • Accenture and SAP Launch Tailored AI-Powered Solutions for High-Growth Companies
  • Snowflake Follows 34% RPO Spike with AI Data Cloud New-Product Blitz
  • AI Agent Interoperability: Community Project Details MCP Vulnerabilities, Enterprise Security Measures
  • Snowflake’s 1-2 Combo: RPO Jumps 34%, Then AI/Data Product Blitz

  • Ask Cloud Wars AI Agent
  • Tech Guidebooks
  • Industry Reports
  • Newsletters

Join Today

Most Popular Guidebooks

Accelerating GenAI Impact: From POC to Production Success

November 1, 2024

ExFlow from SignUp Software: Streamlining Dynamics 365 Finance & Operations and Business Central with AP Automation

September 10, 2024

Delivering on the Promise of Multicloud | How to Realize Multicloud’s Full Potential While Addressing Challenges

July 19, 2024

Zero Trust Network Access | A CISO Guidebook

February 1, 2024

Advertisement
Cloud Wars
Twitter LinkedIn
  • Home
  • About Us
  • Privacy Policy
  • Get In Touch
  • Marketing Services
  • Do not sell my information
© 2025 Cloud Wars.

Type above and press Enter to search. Press Esc to cancel.

  • Login
Forgot Password?
Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.