In episode 117 of the AI/Hyperautomation Minute, Toni Witt dives into the benefits of embedding AI into existing technology stacks and how spatial computing will bring generative AI to a new level in the age of smart information.
This episode is sponsored by “Selling to the New Executive Buying Committee,” an Acceleration Economy Course designed to help vendors, partners, and buyers understand the shifting sands of how mid-market and enterprise CXOs are making purchase decisions to modernize technology.
Highlights
00:31 — With all the buzz around generative AI’s technical capabilities, Toni notes that it’s important to remember how it can add value to customers.
00:45 — Rather than building a new product from scratch, many companies are embedding generative AI into their existing tech stacks or existing products to increase value propositions for customers.
01:00 — For instance, Netflix built recommender models into its products to improve the customer experience. This application of AI can be seen across many platforms and services. Companies have also built generative AI into their customer service departments.
Which companies are the most important vendors in AI and hyperautomation? Check out the Acceleration Economy AI/Hyperautomation Top 10 Shortlist.
01:35 — Zoom recently announced its partnership with Anthropic, which develops base-level large language models (LLMs). Toni considers various ways Zoom could use LLMs with its products, such as adding transcription features, real-time captioning, or real-time translations.
02:18 — Toni recalls seeing “a couple of startups that have clearly defined a vision for the future, which is that many UIs in tech are pretty complicated.” He describes UIs as becoming “their own language.” Generative AI can enable a more human-friendly UI application layer that’s built around natural language.
02:54 — “This is really powerful when you think about how spatial computing comes into this mix,” Toni says, using Apple’s announcement of visionOS as an example. Toni believes the next major application of this technology will include AI, as we’re in the “age of smart information.”
03:35 — Toni proposes that this is “the start of a new era in software and tech products.”
03:53 — As software stacks and product stacks are changing, Toni encourages companies to “think about how generative AI can be embedded into your existing product.”
