In this Acceleration Case Study, learn how Cysiv, an enterprise data cybersecurity company, used a modern approach to better meet its customers’ needs. They were searching for a solution that supported customization for each client’s specific requirements. Since they had multiple locations, they needed a cloud-based ERP system that had global capabilities. Read how Cysiv overcame these challenges by implementing a new ERP system with the help of ArcherPoint.
Business Challenge – Finding a Better ERP System
Cysiv offers advanced security services to help enterprises minimize the risks of data breaches and cyberattacks. They do this by providing around-the-clock threat detection and response services. The ability to detect, investigate, and identify potential threats is made possible by a team of IT experts. They use next-generation security technology. Using this technology is especially important due to the ever-growing threat of ransomware and other cyber attacks.
Although the company had previously used Microsoft 365 and Dynamics NAV, they needed to find a more modern approach to better meet each of its requirements. For example, Cysiv had specific requirements for customization. The company also had to find a partner to help them offer guidance on modifying their business processes. They focused on searching for a software solution that could quickly meet these conditions.
Additionally, Cysiv needed a new ERP solution based on the cloud. This solution would have to provide strong and easy-to-use finance and accounting features. Furthermore, the ERP solution had to be scalable while offering single-instance global capabilities. This ERP system also had to be quickly designed, implemented, and launched to keep any downtime to a minimum.
Software Solution – Microsoft Dynamics 365 Business Central SaaS
The choices for a new ERP system eventually led to either Oracle NetSuite or Microsoft Dynamics 365 Business Central SaaS. While both of these systems offered similar features, the team at Cysiv felt more comfortable using Microsoft. Ultimately, transitioning to the cloud by partnering with a SaaS solution was a perfect choice for a high-tech cyber security company.
Cysiv chose to partner with ArcherPoint to help them implement Microsoft Dynamics 365 Business Central. The teams at Cysiv and ArcherPoint worked with each other in designing, implementing, and launching Business Central. In only a couple of months, they were able to launch this for all three of the company’s entities throughout the United States and Canada. Because it was such a smooth procedure, Cysiv considers partnering with ArcherPoint throughout the entire implementation process to be well worth it.
The Results of the ERP System
Since it is so simple to use, Cysiv remains very satisfied by using Microsoft Dynamics 365 Business Central. Now, it takes less than an hour to customize invoices for clients. This saves the team at Cysiv a lot of time and effort. The process for copying and testing databases is also more streamlined. It takes only seconds to modify and verify a design before it goes live. The ability to create and test an environment in such a short amount of time was a pleasant surprise that helped to improve efficiency throughout the company.
Daily business operations at Cysiv also greatly benefit from using Microsoft 365 Business Central. Gaining access to monthly numbers much quicker allows Cysiv to make better decisions while reacting much faster to the ever-changing conditions of the market. Having a system that’s easy to work with, even when managing complex processes, results in much faster and accurate reporting. Due to the system’s simplicity, mistakes are kept to a minimum, which is a win-win situation for employees and the company.
Future Plans
Ultimately, implementing Microsoft Dynamics 365 Business Central at Cysiv was a significant success. Now, the accounting and finance team can easily view upcoming projects while keeping everything running smoothly. Cysiv also plans to continue partnering with ArcherPoint for its phase two project. This includes integrating Microsoft Dynamics 365 Business Central with a brand new HR system while also implementing segregation of duties.
Cysiv plans to expand worldwide by launching offices in Egypt, India, and the U.K. The team at Cysiv has complete confidence in transitioning to a global system while using Microsoft Dynamics 365 Business Central. They will continue using these systems for consolidating these diverse companies under one parent company. ArcherPoint will play a key role in helping Cysiv meet these ambitious goals. The future appears to be much brighter for the entire organization.
