COMMUNITY SUMMIT NORTH AMERICA 2021
On-demand sessions from the event.Top on-demand sessions from Community Summit NA 2021

Microsoft Doubles Down on In-House AI With MAI Voice, Transcription, and Image Models
Microsoft’s shift toward in-house AI models reflects a broader strategy to reduce dependence on OpenAI while strengthening its position as both an AI platform provider and model innovator.
Why OpenAI’s Infrastructure Strategy Changes Everything
With revenue scaling faster than Alphabet and Meta, OpenAI is investing heavily in infrastructure and partnerships to support surging AI demand and enterprise adoption.

Microsoft Deepens Global AI Ambitions Through Strategic Investments in South Korea and Thailand
Through its AI Tour and new initiatives, Microsoft is transforming South Korea into a global AI hub while investing heavily in Thailand’s cloud and AI infrastructure to accelerate national competitiveness and workforce readiness.

Microsoft Framework Supports Diverse Models, Agents to Drive Complex Workflows
Initial release supports actions across agents, multiple AI models, and interoperability through the two most widely embraced interoperability standards.

Microsoft 365 Copilot Updates Advance Governance, Productivity App Automations
New metrics provide visibility into usage patterns, while expanded controls improve governance over content sources in Purview platform.

Zwilling Beauty Group and Truvio Leaders on How AP Automation Is Reshaping the Modern Finance Function
A podcast discussion between Chander Vaidyanathan, John Siefert, and Morgan Jonnson highlights the role of AP automation in reshaping the modern finance function.
How ServiceNow Is Scaling Secure AI with Zenity Integration
Zenity and ServiceNow are pioneering AI SecOps, combining governance and security capabilities to help enterprises confidently deploy and manage AI agents at scale across business operations.

Microsoft Refines Research Agent’s Depth, Quality By Tapping Anthropic and OpenAI Models
New features enhance research quality by using multiple models to produce outputs while comparing and refining results, as well as optimizing presentation of research results.
Inside Microsoft’s Shift From “Copilot Everywhere” to Intentional AI Integration
Microsoft’s latest Windows update signals a shift from widespread Copilot deployment toward more intentional, value-driven AI integration and agentic experiences.

Marc Benioff Bets Salesforce’s Future on Slackbot, ‘Fastest-Growing Feature Ever’
Marc Benioff’s vision of the Agentic Enterprise places Slack at the core, transforming it into an operating system where AI agents collaborate with humans to drive productivity, innovation, and faster decision-making.
Marc Benioff Goes All-in On Slackbot to Drive Agentic Enterprise
The concept of an “AI agentic divide” highlights how forward-thinking companies are accelerating innovation while others risk falling behind in adopting AI-driven workflows.

Microsoft Unveils Agentic AI Push Across D365, Power Platform and M365 Copilot in 2026 Release Wave 1
Microsoft’s 2026 Release Wave 1 introduces deeper Copilot integration, expanded agentic AI experiences, and new governance and automation capabilities across Dynamics 365, Power Platform, and Microsoft 365 Copilot, accelerating the shift toward enterprise-wide agentic operations.