Agent Wars is the emerging competition among top cloud companies to lead the new AI agent market, with customers expected to be the biggest winners.
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Salesforce CEO Marc Benioff sketches a bold AI vision: 1 billion agents by the end of 2025, and the company leans into partners to propagate the technology.
Workday Rising showcases technology innovation in AI agents and customer use cases. Salesforce’s Marc Benioff was featured in CEO Carl Eschenbach’s keynote.
Salesforce’s Einstein Service Agent enhances customer service with AI for personalization and scalability, but customers need to understand the challenges.
Salesforce users can now gain personalized metrics and insights directly from Tableau Pulse from directly within their CRM workflows.
From fundraising proposals to Einstein-generated program summaries, Salesforce taps GenAI to help nonprofits operate more efficiently.
Salesforce’s growth is lagging behind faster-growing ServiceNow, raising questions about the company’s future competitiveness in the cloud and enterprise apps markets.
Marc Benioff’s comments about ServiceNow belie ServiceNow’s superior growth and market performance compared to Salesforce.
Salesforce and Workday’s new AI and data-sharing partnership aims to challenge industry giants SAP and Oracle.
Salesforce and Workday join forces to harness AI capabilities, seeking to deliver integrated data experiences that rival those of SAP and Oracle.
Salesforce and Workday’s partnership aims to enhance AI capabilities and data integration to better compete with SAP and Oracle, beyond just launching an AI-powered employee service agent.
Deliverable from partners will enable task automation and personalized support as well as deliver data-driven insights that leverage Salesforce’s Einstein AI.
SAP reports strong Q2 growth driven by high demand for Business AI solutions and cloud migrations, significantly outperforming competitors
SAP’s strong Q2 performance stands out as it maintains robust growth while competitors face a slowdown in demand.
SAP has surpassed Salesforce in market cap, signaling greater public confidence in its growth potential amid the GenAI Revolution.
The rise of SAP over Salesforce in market cap underscores the shifting dynamics within enterprise software, the cloud, and AI.
Clara Shih of Salesforce uses her platform to take action and educate others on safe, secure use of AI as she leads teams in propelling the field forward.
Professional services giant EY is migrating away from legacy CRM to Microsoft Dynamics 365 Sales, and Copilot, for 100,000 employees.
A new feature in Slack upgrades the messaging tool with project management functionality that represents a step in the right direction for users looking to avoid navigating through numerous applications.
In a market facing delayed purchases, SAP’s Cloud ERP Suite excelled with 31% growth in Q1, the highest among major enterprise-apps vendors.